Description
Job Posting
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UC OFFICE OF THE PRESIDENT
At the University of California (UC), your contributions make a difference. A world leader producing Nobel and Pulitzer prize recipients with over 150 years of groundbreaking research transforming the world. Choose a career where you can leverage your knowledge, skills and aspirations to inspire and support some of the greatest minds in the world, and those who will follow in their footsteps. Working at the University of California is being part of a unique institution, and a vibrant and diverse community. At the University of California, Office of the President, we propel our mission through impactful work locally, in government centers and systemwide. We are passionate people, serving the greater good.
The University of California, one of the largest and most acclaimed institutions of higher learning in the world, is dedicated to excellence in teaching, research and public service. The University of California Office of the President is the headquarters to the 10 campuses, six academic medical centers and three national laboratories and enrolls premier students from California, the nation and the world. Learn more about the UC Office of the President
Department Overview
As a security first organization, Technology Delivery Services (TDS) is part of the Information Technology (IT) Department. The TDS teams include Information Security, Planning (architecture and PMO), Application Development, Financial Applications, HR & Payroll Development, Infrastructure, and Client Services teams. We maintain an innovative, inclusive, and supportive work environment.
Position Summary
Senior Business Operations Analyst is a subject matter expert who has in-depth understanding of Oracle Fusion Cloud EPM and ERP applications is needed for the University of California Office of the President (UCOP). The Oracle Cloud Finance Applications Team provides research, design, development, and support services for the Finance applications. This position is in the Finance Applications group within the Technology Delivery Services (TDS) department and reports directly to the Oracle Financial Applications Manager. The incumbent will work closely with stakeholders, systemwide campus locations, business partners, vendors, the project team, and other technology professionals to define the services and to build consensus on processes, deliverables, scheduling, etc. The Senior business operations analyst in partnership with the business & IT departments, maintains a complete product strategy including detailed roadmaps. Best practices are identified and implemented to optimize or improve existing processes and technology. In this role, the analyst would participate in the selection and implementation of technology platforms, interfaces, security, data migration, and sustainable operations. The Senior business operations analyst is responsible for both technical and functional aspects of maintaining and supporting UCOP's Oracle Financials suite as per business needs. This includes, but is not limited to, designing, evaluating, developing, modifying, debugging, and deploying complex Oracle configurations and customizations. This position may be required to provide remote on-call support during off hours.
Key Responsibilities
35% PRODUCT STRATEGY & SUBJECT MATTER EXPERT: Prioritize business needs to ensure alignment with strategic objectives and goals. Partner with vendor consultants and other stakeholders to incorporate industry best practices and deliver defect-free enhancements for the system. Collaborate with core development team members, and campus project teams as needed to address technical challenges and deliver solutions. Manage the technical aspects of maintaining and supporting day-to-day Oracle Financials activities, including design, development, modification, debugging, deployment, and evaluation of complex Oracle configurations and customization. Develop solutions that leverage existing frameworks, align with enterprise cloud architecture and vision, and adhere to established coding standards and development principles. Log Oracle support requests, review patches, deploy fixes, and provide operational support to ensure system stability and reliability. Conduct highly complex data analysis and test/debug highly complex software. Collaborate with functional and technical resources to provide support for various cloud systems with subject matter expertise in at least two systems such as Financial Close and Consolidation (FCCS), Enterprise Data Management (EDMCS), Planning and Budgeting (PBCS), and Accounts Reconciliation (ARCS). Implement and enforce complex programming security practices to safeguard sensitive data and ensure compliance with regulatory requirements.
35% BUSINESS STAKEHOLDER LIAISON: Foster collaboration with business stakeholders understand their priorities and align day-to-day and period close activities accordingly. Ensuring efficient operations and minimized disruptions for year-end fiscal close processes. Facilitate alignment and communication regarding technology upgrades, aiming for a seamless user experience. Actively participate in discussions and provide subject matter expertise to stakeholders, drawing on a deep understanding of industry practices, community standards, and departmental policies and procedures. Cultivate an environment of innovation, inclusivity, and support within the organization. Articulate technical information in a clear and concise manner, facilitating understanding among stakeholders. Translate technical concepts into business terms when communicating with business partners, ensuring mutual understanding of work status, risks, issues, and proposals. Foster transparency by openly sharing plans and striving to prevent surprises both within and across the organization.
20% DESIGN, ANALYSIS, and DOCUMENTATION: As a subject matter expert for business operations, lead the creation of comprehensive technical design documents and test plans for applications. Provide accurate time estimates for project tasks and deliverables, ensuring realistic project planning and scheduling. Develop conversion and integration plans, as well as system implementation plans, to facilitate smooth transitions and deployments. Review and prepare flow-charting and data analysis for requested customization, assessing their compatibility and potential inclusion into the existing Oracle Financials ecosystem. Document and execute the transformation of the University's financial accounting, planning, and budgeting solutions to an Oracle cloud environment, ensuring adherence to best practices and compliance requirements.
10% MENTORING and TRAINING: Provide mentorship and guidance to operations support team, sharing expertise and best practices to support their professional development. Offer constructive feedback and coaching to help peers and team to improve their skills and performance. Foster a culture of continuous learning and growth within the team, encouraging individuals to expand their knowledge and expertise. Conduct training sessions and workshops to impart knowledge on relevant tools, technologies, and processes.
Experience
Required Qualifications
- Min 7 years of demonstrated experience as a senior operations analyst in Accounting and Financials with a strong working knowledge of accounting processes including the period close and year-end activities, security, data management, and Forms.
- Min 2 years of experience with Oracle EPM products.
Preferred Qualifications
- Min 2 years of experience in Oracle Fusion Cloud EPM inclusive of Financial reporting Studio and Management Reporting and SmartView.
Skills and Abilities
Required Qualifications
- Proficient verbal and written communication skills with a proven ability to articulate complex technical concepts in business terms and translate intricate business rules into technical designs.
- Exceptional analytical and problem-solving abilities, including proven prior experience in configuring/developing and executing testing to deliver system enhancements.
- Self-motivated and proactive with outstanding problem-solving, critical thinking, and team collaboration skills.
- Competence in EPM systems design, administration, configuration, and maintenance.
- Skills to develop procedures and standards related to database management systems and implementing enhancements to improve performance and reliability.
Preferred Qualifications
- Demonstrated ability to document current business processes and existing solutions while devising a roadmap for future endeavors.
- Proven experience interfacing with senior management on significant matters.
- Advanced knowledge, skills, and abilities in system problem identification and resolution.
- Proficiency in incident response and digital forensics, encompassing data collection, examination, and analysis to provide effective solutions.
- Technical proficiency in developing reports in Oracle Cloud using Financial Reporting Studio, Management/Narrative reporting, and SmartView.
- Advanced knowledge of professional IT concepts, programming design, modification, and implementation.
- Comprehensive understanding of system management actions and their impact on related functions and users.
- In-depth knowledge of computer security tools, best practices, and policies, including securing server-based software.
- Expertise in analyzing and preventing security incidents of high complexity.
Education
Required Qualifications
- Bachelor's degree in related area and / or equivalent experience / training
Job Title
Information Systems Analyst 4
Job Code
000499
Salary Grade
Grade 25
Payscale:
$139,000 - $163,000
Full Salary Range:
$105,500 - $200,700
The University of California, Office of the President, is required to provide a reasonable estimate of the compensation range for this role. This range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. It is not typical for an individual to be offered a salary at or near the top of the range for a position. Salary offers are determined based on final candidate qualifications and experience. The full salary range shows the growth potential for this position and the pay scale is the budgeted salary or hourly range that the University reasonably expects to pay for this position.
Benefits: For information on the comprehensive benefits package offered by the University visit: Benefits of Belonging
ADDITIONAL INFORMATION
California Residency Requirement: California residents (or those willing to relocate*) who wish to work onsite, hybrid or remote will be considered. This position is not eligible for visa transfer or partnership.
*If currently living out of state, please indicate on your application whether you are willing to relocate within a reasonable timeframe by checking the "willing to relocate" box.
HOW TO APPLY
Please be prepared to attach a cover letter and resume with your application.
APPLICATION REVIEW DATE
The first review date for this job is (6/27/24). The position will be open until filled.
CONDITIONS OF EMPLOYMENT
Background Check Process: Successful completion of a background check is required for this critical position. Background check process at UCOP
Smoke Free Work Environment: The University of California, Office of the President, is smoke & tobacco-free as of January 1, 2014. UC Smoke & Tobacco Free Policy
As a condition of employment, you will be required to comply with the University of California Policy on Vaccination Programs, as may be amended or revised from time to time. Federal, state, or local public health directives may impose additional requirements.
EEO STATEMENT
The University of California, Office of the President, is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status. For the University of California's Affirmative Action Policy please visit: https://policy.ucop.edu/doc/4010393/PPSM-20. For the University of California's Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination.
The University of California, Office of the President, strives to make this job board accessible to any and all users. If you have comments regarding the accessibility of our website or need assistance completing the application process, please contact us at: Accessibility or email the Human Resource Department at: epost@ucop.edu.
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