Description
The primary responsibility of this position is to support the Undergraduate Programs office in all aspects of academic operations with an emphasis on study abroad. Provide exemplary customer service to faculty, staff, and students. Be a self-motivated and multi-tasking individual with excellent interpersonal and organizational skills to ensure smooth operations daily.
Minimum Education and Experience
Bachelor's degree in Business or a related field, with 3-5 years of experience directly related to the duties and responsibilities specified; or an equivalent combination of education and experience.
Essential Duties and Responsibilities
Essential Duties and Responsibilities
- Provide support to the Undergraduate Programs office in all aspects of academic operations as it relates to student activities.
- Participates in outbound and inbound student recruiting and advising for a portfolio of affiliate and exchange programs for JSOM students. Guide students and uphold policy for all JSOM Abroad activities including incoming exchange students, outgoing exchange students, and faculty-led trips.
- Serves as a point of contact for JSOM students, JSOM academic advising, and JSOM partner universities/program providers before, during, and after student participation in JSOM Abroad activities.
- Develops and/or facilitates advising sessions, training sessions, workshops, and assessment tools for program participants.
- Helps promotes JSOM Abroad programs to current JSOM students by facilitating program information sessions, tabling events, workshops, etc.
- Develops and maintains assigned program brochures, print materials, and application documents/processes for JSOM Abroad and other Undergraduate programs.
- Provide outstanding student experience to ensure students' satisfaction while following university and school academic policies (e.g., catalog, FERPA). Develop and maintain a series of FAQs and QAs to be used for answering students' questions.
- Perform other related duties in the Undergraduate department as needed.
- Participate in all events, and represent the department as needed
Additional Information
Remote Work Notice
A hybrid remote work schedule may be available (currently 1-day remote weekly). Employee must be located within the Dallas/Fort Worth Metroplex area and have the ability to be on campus for work activities as scheduled and/or with 24-hour notice. Completion and approval of a UT Dallas Remote Work Agreement will be required upon employment, and use of personal computer, internet, and other standard equipment may be required. Remote work arrangements are subject to regular review and re-approval and may be canceled at any time.
What We Can Offer
UT Dallas is an Equal Opportunity Employer. We offer an employee-friendly work environment with a comprehensive benefit package including:
Competitive Salary
Tuition Benefits
Internal Training
Medical insurance – including 100% paid employee medical coverage for full-time employees
Dental Insurance
Vision Insurance
Long and short-term disability
Retirement Plan Options
Paid time off
Paid Holidays All UT Dallas employees have access to various professional development opportunities, including a membership to Academic Impressions, LinkedIn Learning, and UT Dallas Bright Leaders Program.
Visit https://hr.utdallas.edu/employees/benefits/ for more information.
About Us
UT Dallas is a top public research university located in one of the nation's fastest-growing metropolitan regions. Our seven schools offer more than 140 undergraduate and graduate programs, plus professional certificates and fast-track programs. Our student body is 31,000 strong, reflecting students from over 100 countries and a multiplicity of identities and experiences.
UT Dallas is committed to graduating well-rounded members of the global community whose education has prepared them for rewarding lives and productive careers in a constantly changing world.
The University has a variety of programs and initiatives to support engagement and success for all members of the campus community. Employee benefits include a range of physical and mental wellness resources. “LilyPad” lactation facilities are located throughout the campus. There are several Employee Resource Groups (ERGs) comprised of individuals who share common interests to help build community among UT Dallas faculty and staff (e.g., Universal Access ERG, Military and Veteran ERG, UT Dallas Young Professionals).
Rich with visual and performing arts venues, museum districts, professional and semi-professional athletics teams, botanical gardens, accessible trails and so much more, the Dallas-Fort Worth (DFW) metroplex has something for everyone to explore. UT Dallas partners with regional higher education institutions and school districts and with the Richardson Innovation Quarter (Richardson IQ), a major hub for innovation, entrepreneurship, and educational activities.
Important Message
1) All employees serve as a representative of the University and are expected to display respect, civility, professional courtesy, consideration of others and discretion in all interactions with members of the UT Dallas community and the general public.
2) The University of Texas at Dallas is committed to providing an educational, living, and working environment that is welcoming, respectful, and inclusive of all members of the university community. UT Dallas does not discriminate on the basis of race, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, national origin, disability, genetic information, or veteran status in its services, programs, activities, employment, and education, including in admission and enrollment. EOE, including disability/veterans. The University is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities. To request reasonable accommodation in the employment application and interview process, contact the ADA Coordinator. For inquiries regarding nondiscrimination policies, contact the Title IX Coordinator.
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