Divisional Head Job Listing at Valley Bank in Paramus, NJ (Job ID 25-705)

Description

Responsibilities include, but are not limited to:

• Build a branch sales culture in line with the corporate sales initiatives through training, coaching, mentoring of Market Managers, Service Excellence Managers and branch staff.
• Develop and plan in conjunction with Marketing and Senior Management, product promotions for various branches and markets within the district.
• Participate in various special projects and committees. These committees include: Compensation, Contest and Training Committee. Involvement could include ongoing meetings, projects and evaluation of programs.
• Guide Market Managers in supervising and leading the sales process within the branch channel through one on one coaching, team building strategies and group discussions.
• Ensure highest level of client service by exceeding client expectations and providing high value relationships.
• Manage the sales calling efforts of the branch staff using a structured process to improve appointment to call ratio, call planning and obtaining new business.
• Review and analyze weekly call planning and results. Accompany the Market Managers and Service Excellence Managers on sales calls and provide coaching for better results.
• Assist Market Managers and Service Excellence Managers in developing and maintaining centers of influence to increase quality referrals, building loan and deposit pipelines.
• Direct Market Managers in the growth of core deposits and generation of consumer and commercial loan referrals through expansion of existing relationships and development of new relationships through outside calling efforts.
• Develop and maintain a referral source for loans and deposits.
• Responsible for establishing branch objectives, goals and specific sales/service programs, as well as, action plans necessary to achieve them.
• Measure and appraise performance against job duties, objectives and goals. Ensure managers are meeting bank standards of performance.
• Provide leadership, guidance, direction, training, coaching and succession planning to associates in the division.
• Assist in the development of the Service Excellence Managers to become effective sales leaders.
• Participate in industry trade groups, business associations and charitable organizations to enhance company's image.
• Create and implement a market plan targeting specific segments of the community.
• Act as liaison with appropriate parties, both internal and external, to achieve growth and expansion. These areas include Wealth Management, Insurance, Title and Leasing, etc.
• Control expenses and maximize revenues.
• Prepare and discuss Market Managers' annual performance evaluations, as well as review all performance appraisals prepared for branch personnel, comment, make salary increase recommendations and communicate management recommendations.
• Recruit and hire branch staff; identify staff members with potential to advance and take necessary steps to best utilize everyone.
• Lead, mentor and develop multiple levels of people; partner with other LOBs such as Commercial, Mortgage, etc.