Description
Responsibilities include but are not limited to:
- Gather, analyze, and document business, functional, and data requirements to support Deposit Operations projects and initiatives.
- Map and optimize current- and future-state processes, workflows, and data flows to drive business transformation and operational efficiency.
- Assess business, operational, regulatory, and technology impacts, identifying risks, dependencies, and improvement opportunities.
- Collaborate with Operations, Compliance, Risk, Technology, and other stakeholders to define requirements, acceptance criteria, and implementation plans.
- Develop and execute testing strategies, test cases, and UAT activities to ensure solutions meet business and operational objectives.
- Analyze operational and client data to identify trends, control gaps, bottlenecks, and opportunities for process improvement and automation.
- Design and maintain reporting, dashboards, and performance metrics that enable data-driven decision-making and operational oversight.
- Lead and support process improvement, project execution, and strategic initiatives through workflow analysis, root-cause identification, stakeholder communication, and continuous improvement recommendations.
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