Description
Responsibilities include but are not limited to:
- Provide thought leadership on business process excellence and continuous improvement.
- Document existing processes and workflows while considering interdependencies, procedures, and requirements.
- Optimize productivity by designing, implementing, and testing new procedures and process maps.
- Assemble reports to document process status and changes, measuring efficiency gains.
- Design metrics to measure productivity and identify areas for improvement.
- Communicate findings and proposals to key stakeholders.
- Provide thorough instructions for successful implementation of process changes.
- Work with partners to evaluate compliance and risk assessments.
- Assist in creating a culture of continuous improvement.
- Create, edit, and update communications materials including but not limitLed to communication plans, corporate messages, and presentations.
- Partner with the Automation Solutions team in creating or maintaining RPA automations for stakeholders as required.
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