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Service Excellence Manager I
Valley Bank - Woodbridge Township, NJ
Responsibilities include, but are not limited to: Achieve and maintain a high level of customer service and satisfaction, individually and collectively within the branch. Provides quality customer service through personal contact with customers and prospects in adherence with company policy including, handling customer issues in person or over the phone in researching and resolving iss...
Sr Credit Risk Manager - NYC, NY
Valley Bank - New York, NY
Responsibilities include but are not limited to: Responsible for monitoring on a timely basis the ongoing financial health of an assigned loan portfolio while maintaining the ongoing communication and dialogue with clients in conjunction with the business team for all credit related reporting and business updates. Underwrites and structures new prospective transactions as well...
Sr Customer Care Specialist (Call Center)
Valley Bank - Wayne, NJ
Responsibilities include but are not limited to: Follow bank establish guidelines regarding servicing and delivery of an excepitional customer experience in accordance with Valley's mission statement. Manage all customer inquiries while maintaing the higest level of professionalism, provide thoughtful prompt resolution with empathy, poise a consistent voice with the on-goin...
Equipment Financing Portfolio Collections Mgr - Highland Capital, Washington Township, NJ
Valley Bank - Township of Washington, NJ
Responsibilities include but are not limited to: Responsible for portfolio monitoring in general and accounts 60+ Days Past Due specifically - prioritizing calls, maintaining notes and activities in Dollars to ensure delinquency objectives are understood and achieved. Provides guidance to Collections and Customer Service teams in managing their respective duties. Has...
Indirect Auto Loan Servicing Rep
Valley Bank - Fairfield, NJ
Responsibilities include but are not limited to: Review loan documentation to ensure accuracy and completeness including amount, rate, term, vehicle descriptions, signatures and approvals. Discount loans for booking. Compare amount financed to Dealer contract terms and calculate the loan amount financed when there is a difference in the loan approval terms. This includes amoun...
ABL Loan Origination Associate - NYC, NY
Valley Bank - New York, NY
Responsibilities include, but are not limited to: Partner and collaborate with ABL origination and credit professionals to produce written support of new credit opportunities. Participate in joint calls with business partners to develop customer relationships and support ABL product sales across business lines. Prospect research - qualification. Salesforce.co...
Market Manager
Valley Bank - Caldwell, NJ
Responsibilities include, but are not limited to: Accountable for the growth and profitability of their branch or branches. Improves revenues and expenses and creates an environment that exceeds client expectations. Coordinates and supports the team effort in referring leads to offices and other lines of business. Overall responsibility for the financial and operational perfor...
PERSONAL BANKER
Valley Bank - Clearwater, FL
Responsibilities include, but are not limited to: Responsible for providing exceptional customer service in accordance with Valley's mission statement. Ability to engage customers with friendly and professional service. Knowledge of all Bank products and services and ability to educate and demonstrate customers on such, as well as cross sell various products and services. ...
PERSONAL BANKER
Valley Bank - Clearwater, FL
Responsibilities include, but are not limited to: Responsible for providing exceptional customer service in accordance with Valley's mission statement. Ability to engage customers with friendly and professional service. Knowledge of all Bank products and services and ability to educate and demonstrate customers on such, as well as cross sell various products and services. ...
Client Service Specialist
Valley Bank - Fort Lauderdale, FL
Responsibilities include but are not limited to: Manage the client journey to ensure exceptional services are provided with quick and accurate turnaround times. This would include engaging assigned team on client onboardings for deposit account and treasury services as well escalating research requests. Identify customer needs and take proactive steps to maintain positive expe...
Commercial Banker
Valley Bank - Orlando, FL
Responsibilities include but are not limited to: Represents the bank in conducting active prospect and customer business development activities designed to generate new loan, deposit and related business for the line of business, while meeting the Bank's existing and prospective business customer's needs. Manages relationships with business banking clients through service and ...
Lending Specialist
Valley Bank - Fairfield, NJ
Responsibilities include, but are not limited to: Act as the liaison and primary point of contact with internal and external customers/stakeholders from approval to deal closing, as well as being point of contact for questions, requests, and inquiries during life of loan monitoring/servicing. Manage deal flow pipeline with Relationship Managers and leading the interaction w...
Lending Specialist
Valley Bank - Fairfield, NJ
Responsibilities include, but are not limited to: Act as the liaison and primary point of contact with internal and external customers/stakeholders from approval to deal closing, as well as being point of contact for questions, requests, and inquiries during life of loan monitoring/servicing. Manage deal flow pipeline with Relationship Managers and leading the interaction w...
Market Manager
Valley Bank - Fort Myers, FL
Responsibilities include, but are not limited to: Accountable for the growth and profitability of their branch or branches. Improves revenues and expenses and creates an environment that exceeds client expectations. Coordinates and supports the team effort in referring leads to offices and other lines of business. Overall responsibility for the financial and operational perfor...
Market Manager - Naples / Bonita Springs
Valley Bank - Naples, FL
Responsibilities include, but are not limited to: Accountable for the growth and profitability of their branch or branches. Improves revenues and expenses and creates an environment that exceeds client expectations. Coordinates and supports the team effort in referring leads to offices and other lines of business. Overall responsibility for the financial and operational perfor...
