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Service Excellence Manager I
Valley Bank - Nutley, NJ
Responsibilities include, but are not limited to: Achieve and maintain a high level of customer service and satisfaction, individually and collectively within the branch. Provides quality customer service through personal contact with customers and prospects in adherence with company policy including, handling customer issues in person or over the phone in researching and resolving iss...
PERSONAL BANKER
Valley Bank - Morris Plains, NJ
Responsibilities include, but are not limited to: Responsible for providing exceptional customer service in accordance with Valley's mission statement. Ability to engage customers with friendly and professional service. Knowledge of all Bank products and services and ability to educate and demonstrate customers on such, as well as cross sell various products and services. ...
Credit Risk Analyst
Valley Bank - Morristown, NJ
Responsibilities include but are not limited to: Maintains oversight via internal reporting and dashboards of all ongoing portfolio monitoring requirements and client deliverables as well as compliance with all terms of the loan agreement including (i) financial reporting, (ii) covenant compliance, (iii) collateral monitoring, (iv) required third party reports, (v) annual reviews, and ...
Consumer Loans Collections & Loss Mitigation Manager
Valley Bank - Wayne, NJ
Responsibilities include but are not limited to: Administer consumer loans (auto, mortgage, home equity, lines of credit etc.) collection, repossession, loss mitigation and impairment strategies in accordance with various bank, investor and regulatory guidelines. Evaluates, designs, and implements best in class loss abatement processes and procedures to support enterprise stra...
Mortgage Collections Rep
Valley Bank - Wayne, NJ
Responsibilities include, but are not limited to: Communicate daily with borrowers who are delinquent on loan payments, generally by incoming and outgoing telephone conversations but also by letters and email. Document efforts - results in the collection notepad system. Process incoming and outgoing documents related to collection and loss mitigation efforts. Update t...
Sr Strategic People Partner II
Valley Bank - Morristown, NJ
Responsibilities include but are not limited to: Advise, coach, and mentor both managers and associates to identify the talent and business needs of their assigned business lines. Provide human resources leadership, advice and direction to business leaders at all levels and employees in areas such as recruiting, onboarding, talent development, succession planning, organization...
Sr Customer Care Specialist (Call Center)
Valley Bank - Wayne, NJ
Responsibilities include but are not limited to: Follow bank establish guidelines regarding servicing and delivery of an excepitional customer experience in accordance with Valley's mission statement. Manage all customer inquiries while maintaing the higest level of professionalism, provide thoughtful prompt resolution with empathy, poise a consistent voice with the on-goin...
Imaging Specialist
Valley Bank - Wayne, NJ
Responsibilities include, but are not limited to: Receive loan documentation for borrowers, guarantors and other information for commercial loan files. Review documentation for completeness; add exceptions and ticklers as needed. Scan documentation into specific categories and prepare proper indexing for ease of retrieval. Accurately and efficiently image and...
AML Program Specialist
Valley Bank - Morristown, NJ
Responsibilities include but are not limited to: Perform initial and ongoing due diligence on partner banking customers in accordance with Valley's AML/CIP policy, including collection and review of all required licenses, validation of customer BSA, KYC and CIP processes, and understanding of customer's transaction monitoring process. Conduct initial and ongoing risk assessmen...
PERSONAL BANKER
Valley Bank - Lincoln Park, NJ
Responsibilities include, but are not limited to: Responsible for providing exceptional customer service in accordance with Valley's mission statement. Ability to engage customers with friendly and professional service. Knowledge of all Bank products and services and ability to educate and demonstrate customers on such, as well as cross sell various products and services. ...
Marketing Specialist
Valley Bank - Morristown, NJ
Responsibilities include but are not limited to: Work closely with Marketing Leaders to support Valley's various lines of business and programs designed to grow and deepen relationships with our key consumer audiences. Assist in development and execution of actionable tactics that support marketing activities, including email, social, web, mobile, PR, sales collateral, etc.
Sr Marketing Analyst
Valley Bank - Morristown, NJ
Responsibilities include but are not limited to: Embed in various business units to gain in-depth understanding of their processes, challenges, and opportunities. Understand bank strategy and strategic imperatives to contextualize and prioritize initiatives. Lead data-driven change management. Leverage cross-functional relationships and personal influence to drive cha...
Comm Bnkg Relationship Mgr II (C&I) - White Plains, NY
Valley Bank - White Plains, NY
Responsibilities include but are not limited to: Business development with a focus on acquisition of new clients and expanding relationships with existing clients. Respond quickly and effectively on all new business referrals from Senior Management, the branch network or other areas of the bank. Develop network of external referral sources/centers of influence (COI's) in order...
Personal Banker - Regional
Valley Bank - Totowa, NJ
Responsibilities include, but are not limited to: Responsible for providing exceptional customer service in accordance with Valley's mission statement. Ability to engage customers with friendly and professional service. Knowledge of all Bank products and services and ability to educate and demonstrate customers on such, as well as cross sell various products and services. ...
Market Manager- Township
Valley Bank - Township of Washington, NJ
Responsibilities include, but are not limited to: Accountable for the growth and profitability of their branch or branches. Improves revenues and expenses and creates an environment that exceeds client expectations. Coordinates and supports the team effort in referring leads to offices and other lines of business. Overall responsibility for the financial and operational perfor...
