HP GAM Operations Analyst Job Listing at AMD in Austin, TX (Job ID 63194-en-us)

Description

WHAT YOU DO AT AMD CHANGES EVERYTHING

We care deeply about transforming lives with AMD technology to enrich our industry, our communities, and the world. Our mission is to build great products that accelerate next-generation computing experiences – the building blocks for the data center, artificial intelligence, PCs, gaming and embedded. Underpinning our mission is the AMD culture. We push the limits of innovation to solve the world's most important challenges. We strive for execution excellence while being direct, humble, collaborative, and inclusive of diverse perspectives. 

AMD together we advance_

THE ROLE: We are looking for a highly organized and proactive Sales Operations Analyst to provide essential support to our sales team. This role will focus on data analysis, operational support, process improvement, and customer service. The ideal candidate will assist with the sales process, manage administrative tasks, create and maintain sales reporting tools, and help streamline operations. This is an exciting opportunity for someone looking to play a key role in supporting and improving sales operations within a dynamic team. If you have a passion for data analysis, process optimization, and customer service, we'd love to hear from you!   THE PERSON:

Does this sound familiar? We'd love to talk!

• Strong analytical skills, attention to detail, and the ability to deliver top-tier service to both customers and internal stakeholders
• Collaborate across departments, gather and analyze data to identify opportunities for improvement, and ensure that customer needs are met effectively
• Identify opportunities for process improvements, ensuring the sales team operates smoothly and effectively

 

KEY RESPONSIBILITIES

Data Analysis and Reporting:

·         Administrative and logistical support to the sales team, managing tasks like order processing, customer inquiries, and data tracking, ·         Maintain existent or creating new reporting tools or sales dashboards ·         Collect, analyze, forecast data to identify trends, patterns, changes, and opportunities for improvement. ·         Entering and updating data such as sales forecast in sales databases. ·         Generating reports on sales performance and other key metrics

Operational Support:

• Assist with the sales process, including managing customer inquiries, and coordinating with other departments. 

·         Support the sales team with administrative tasks, such as gathering information in preparation for presentations and reports.  ·         Manage customer correspondence and maintain accurate records such as pricing files.  ·         Support creating quarterly quotes in Salesforce

 Process Improvement:

·         Identify and implement process improvements to enhance sales efficiency and effectiveness.  ·         Collaborate with cross-functional teams to streamline workflows and improve communication.  Customer Service: ·         Provide excellent customer service by addressing inquiries, resolving issues, and ensuring customer satisfaction.  ·         Maintain strong relationships with customers and internal stakeholders such as finance, customer operations ·         Help teams to manage internal escalations.   PREFERRED EXPERIENCE: ·         Proven work experience in a semiconductor or related field ·         Proficiency in Power BI Desktop and Power Query. ·         Excel ·         Power Point ·         Data modeling preferable   LOCATION:

Austin, TX

 

 

 

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Benefits offered are described:  AMD benefits at a glance.

 

AMD does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. AMD and its subsidiaries are equal opportunity, inclusive employers and will consider all applicants without regard to age, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and/or third-party affiliation, sex, pregnancy, sexual orientation, gender identity, military or veteran status, or any other characteristic protected by law.   We encourage applications from all qualified candidates and will accommodate applicants' needs under the respective laws throughout all stages of the recruitment and selection process.

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