Calibration Technician III Job Listing at Applied Industrial Technologies in Raleigh, NC (Job ID JR100063)

Description

The Calibration Technician III reports directly to the Team Leader, Manager, or Director depending on the organizational structure.  These positions are non-exempt. Travel up to 50% may be required based on project and client needs. This position is eligible for company vehicle, annual bonus and sign on bonus.

Expectations:

Calibration Technicians complete calibrations, qualifications, and PMs with accurate and timely GxP documentation, following PCI and/or client specific policies and procedures. They are expected to take a proactive role in supporting the Team and in providing client support and are expected to build a high level of trust with internal and client personnel. This trust is developed through consistently upholding PCI Values and demonstrating Honesty, Integrity, Pride, Accountability, Teamwork, and Commitment.

In addition to the above expectations, the Tech II is expected to have a broader knowledge base of instrumentation and regulatory compliance.  They will continue to train on new instrumentation areas and build an understanding of pharmaceutical and FDA requirements.  Increased client interaction will occur and the Tech II will develop a deeper understanding of PCI's services and how clients can expand the use of these services.

In addition to the above expectations, the Tech III is expected to identify and execute tasks that enhance the ability of PCI to provide an ‘added value' service for clients and provide guidance and direction on technical issues. Tech III's have a higher level of technical experience and expertise to troubleshoot issues, as well as assist in providing innovative, creative, effective, and long-term solutions. 

Responsibilities/Assignments:

Calibration Technician I

• Under supervision, completes calibrations and qualifications in a safe, timely, and accurate manner, following PCI and client specific policies and proposals.
• Able to perform, with guidance, basic pressure, temperature, humidity, time and CO2 calibrations.
• Is adept at handling PCI and client owned equipment and test equipment with care.
• Identifies project supply and equipment needs and conveys to the appropriate resource to ensure availability.
• Works to understand client needs and requirements through effective communication and develops client relationships through excellent customer service. Ensures client requests are conveyed to the appropriate PCI management resource and met in accordance with management direction.
• On average, 90 - 95% of work time will be utilized completing scheduled calibration and maintenance events.
• Timesheets and expense reports are completed weekly with accurate labor and expense codes.
• Maintains a neat and professional PCI work area and projects a professional image at all times.
• Always considers safety when executing tasks and projects.  Ensures that PCI work areas are safe, neatly organized and professional on-site and in an office environment.

Calibration Technician II (in addition to those listed above)

• With minor supervision, completes calibrations, qualifications, and PMs with accurate and timely GxP documentation, following PCI or client specific policies and procedures, and in a safe manner.
• With guidance, able to perform flow, conductivity, pH, mass and dimensional calibrations.
• Is attune to potential new opportunities for PCI when at a client site or interacting with a client and relays this lead back to Leader/Manager.
• Completes timesheets with correct labor code charges (weekly) and assists other PCI Associates in proper coding of time and expenses.
• Responsible for proper handling and maintenance of PCI and client equipment, including testing and standards equipment.
• Learning to troubleshooting and perform repairs, but the majority of work will continue to be scheduled calibrations and maintenance events
• Able to identify and report any safety issues at the work site, including educating peers on safety practices.

Calibration Technician III (in addition to those listed above)

• Without direct supervision, completes calibrations, qualifications, and PMs with accurate and timely GxP documentation, following PCI or client specific policies and procedures, and in a safe manner.
• Provides effective solutions to client needs and requirements, effectively communicates with clients, and develops client relationships through excellent customer service.
• Able to manager small projects and supervise technicians on those projects.
• Identifies potential value-added business opportunities at client sites and shares with appropriate PCI Team Manager.
• Develops basic quotes or proposals; assists with development of complex proposals.
• Professional, diplomatic, and tactful with potentially sensitive issues; has a good understanding of the business case. Comfortable dealing with all levels of management and clients, respected by peers and clients.
• Handles PCI and client owned equipment and test equipment with care and trains other Associates on proper use and handling.
• Ensures safe work practices are followed by other PCI Associates.
• Plans and makes sure project supplies and equipment are ready and available.  Works with appropriate company resources in advance to ensure all project needs are met.
• May assist in PCI onboarding process and serves as a role model and mentor to other technicians through professional actions/ethics and technical skills.
• Is familiar with all PCI service offerings and is comfortable exploring potential leads while at client sites.

Skills Required:

Calibration Technician I

• Basic understanding of Traceability, Substitution of Standards, and Test Accuracy
• Skilled with pneumatic, mechanical, and electrical instrumentation; as well as manual and computer-based process control loops and systems; understands and applies basic concepts of calibration and requirements including accuracy testing.
• Ability to climb stairs; climb on equipment such as tanks. Moderate to heavy lifting.
• Understanding and awareness of safety requirements and safe practices.
• General electrical panel knowledge and electrical safety procedures.
• Working knowledge of MS Office suite. 
• Must have a valid driver's license and good driving record.
• Reliable, confident, eager to learn, and enjoy working with people.
• Listens well and asks questions to learn more.
• Displays good organizational skills.

Calibration Technician II (in addition to those listed above)

• Expanded understanding of Traceability, Substitution of Standards, and Test Accuracy and Uncertainty Ratios.
• Expanded understanding of calibration concepts and requirements including accuracy testing requirements.
• Able to make independent decisions within defined scope of work, seeks clarification and directions when needed. Must be self-driven and demonstrate ability to work with little direction.
• Basic understanding and application of GMP's and Life Science Industry regulations.
• Basic understanding and application of instrument, equipment, and loop calibrations of various parameters in manufacturing, utilities, and laboratory environments.
• Basic understanding of calibration concepts and requirements including accuracy testing requirements.

Calibration Technician III (in addition to those listed above)

• Thorough understanding of calibration concepts and requirements including accuracy testing requirements.
• Thorough understanding and application of GMPs and Life Science industry regulations.
• Thorough understanding and application of instrument, equipment, and loop calibrations of various parameters in manufacturing, utilities, and laboratory environments.
• Effective communication and problem solving skills with clients and coworkers.

Experience & Education Required for the Calibration Technician III:

A two-year degree in Life Sciences, Engineering, Electronics, other related technical field or equivalent military training and four years of applicable (Metrology, Instrumentation, Calibration) experience or the equivalent combination of education and experience.  Quality System/Pharmaceutical experience is preferred.

PCI is proud to serve pharmaceutical, biotechnology, medical device, and clinical research industries nationwide by providing calibration, commissioning and consulting solutions.  At PCI, calibrations are performed by highly technical, cGMP/GLP-trained personnel who are knowledgeable in quality guidelines enforced by the FDA, EPA and ISO/IEC 17025:2017. PCI is an FCX Performance Company and a Subsidiary of Applied Industrial Technologies (NYSE: AIT); a leading industrial distributor that offers more than 6.5 million parts to serve the needs of MRO and OEM customers in virtually every industry.

Founded in 1923, Applied® provides engineering, design and systems integration for industrial and fluid power applications, as well as customized mechanical, fabricated rubber and fluid power shop services. Applied also offers storeroom services and inventory management solutions that provide added value to our customers.

We are an equal employment opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, gender, sexual orientation, gender identity, age, disability, protected veteran status, marital status, medical condition or any other characteristic protected by law.