Description
DEPARTMENT OF ECONOMIC SECURITY Your Partner For A Stronger Arizona.
DES works with families, community organizations, advocates and state and federal partners to realize our collective vision: A thriving Arizona.
DES serves more than 3 million Arizonans. Our Mission is to strengthen individuals, families, and communities for a better quality of life. STATE MONITOR ADVOCATE ASSISTANT Job Location: Division of Employment and Rehabilitation Services (DERS)
Workforce Development Administration (WDA)
1789 West Jefferson Street, Phoenix, Arizona 85007
www.azdes.gov Posting Details: Salary: $19.4691/ hourly ($40,495.72 annually)
Grade: 20
Closing Date: Open until sufficient resumes are received Job Summary:
Would you like to be part of an amazing team that helps Arizonans thrive? At the Department of Economic Security (DES), we strengthen individuals, families, and communities for a better quality of life. DES is looking for individuals that are committed to service, community, and teamwork. To learn more about DES, please visit des.az.gov; or click on the link here to view ‘Our DES' video. Come join the DES Team!
The Department of Economic Security, Division of Employment and Rehabilitation Services (DERS) strengthens Arizona communities by bridging and minimizing gaps to employment and independence.
DES is seeking an experienced and highly motivated individual to join our team as a State Monitor Advocate Assistant with the Workforce Development Administration (WDA). This position is responsible for ensuring Migrant and Seasonal Farm Workers (MSFWs) statewide are provided with equitable services offered by leveraging partnerships at the local, state, and national level that serve the interests of MSFWs by ensuring they have access to these services in a way that is unique to their needs. This role is critical to Arizona given the agricultural industry's significant role in the state's economy and demographic composition.
This position may be available for remote work within Arizona (1-2 days per week in the office).
The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, commissions, many State employees participate in the State's Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona, unless an exception is properly authorized in advance.
Essential Duties and Responsibilities include but are not limited to:
• Monitor and evaluate services delivered to Migrant and Seasonal Farmworkers.
• Monitor the Employment Service complaint system for processing complaints and policies and procedures related to customer.
• Assist the State Monitor Advocate to develop standard statewide procedures and processes that align with Department of Labor and state policies; Provide guidance and support needed for quality assurance, internal controls, and achieve DOL, Division, and Administration measures.
• Assist in analyzing data and systems reports in order to make recommendations on service delivery improvement.
• Provide real-time, on-going staff technical assistance to direct service staff to include the development of a multi-faceted training system that is inclusive to interested partnership staff and leaders.
• Develop positive working relationships and collaborate with National Farmworker Jobs Program (NFJP) grantee, other MSFW service providers, advocacy organizations and employers by advocating to improve services to MSFWs.
• Application of DOL regulations 20 CFR 653-658, State policies, and service delivery strategies tied to the administration of the MSFW program, agricultural clearance system, and the Employment Services compliant system, and how they interlock with other divisions, DOL, and key partners.
• Assist in the preparation of the Agricultural Outreach Plan (AOP) and Annual Outreach Summaries.
• Knowledge of mediation, negotiation, and monitoring techniques and practices.
• Knowledge of public relations.
• Skill in verbal and written communication; research and interpretation of Federal and State laws, statutes, rules, regulations, and guidelines applicable to area of assignment.
• Skill in conducting assessments and preparing reports, recommendations, and corrective action plans.
• Ability to provide large group presentations & technical assistance.
• Ability to establish and maintain controls over schedules, timetables, and priorities.
• Ability to develop proficiency in Google Suite.
The ideal candidate for this position will have:
• MSFW background, speak Spanish and have substantial work experience in farmworker activities as defined by CFR 653.108.
• Three years managerial experience in one or more of the functions related to the duties of this class; a master's degree in business or public administration from an accredited college or university may substitute for one year of the required experience.
• Successfully pass background and reference checks; employment is contingent upon completion of the above-mentioned process and the agency's ability to reasonably accommodate any restrictions.
• All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).
• Travel will be required for State business. Any employee operating a motor vehicle on State business must possess and retain a current, valid class-appropriate driver's license, complete all required training, and successfully pass all necessary driver's license record checks. The license must be current, unexpired, and neither revoked nor suspended. Employees who drive on State business are subject to driver's license record checks, must maintain acceptable driving records, and must complete all required driver training. An employee who operates a personally owned vehicle on State business shall maintain the statutorily required liability insurance (see Arizona Administrative Code [A.A.C.] R2-10-207.11).
The Arizona Department of Economic Security offers a comprehensive benefits package to include:
• Affordable medical, dental, life, and short-term disability insurance plans
• Participation in the Arizona State Retirement System (ASRS) and long-term disability plans
• 10 paid holidays per year
• Vacation time accrued at 4.00 hours bi-weekly for the first 3 years
• Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
• Sick time accrued at 3.70 hours bi-weekly
• Deferred compensation plan
• Wellness plans
• Tuition Reimbursement
• Stipend Opportunities
• Infant at Work Program
• Rideshare and Public Transit Subsidy
• Career Advancement & Employee Development Opportunities
• Flexible schedules to create a work/life balance
By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.
Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page
Retirement:State employees are required to participate in the Arizona State Retirement System (ASRS), the State sponsored retirement contribution plan and the Long-Term Disability (LTD) program after a 27-week waiting period. The ASRS defined benefit plan provides for life-long income upon retirement. You will also have the option to participate in a voluntary deferred compensation program to take advantage of tax-deferred retirement investments.
On, or shortly after, your first day of work you will be provided with additional information about the available insurance plans, enrollment instructions, submission deadlines and effective dates.
For questions about this career opportunity, please contact Maritza Duffy at (602) 679-5360 or email maritzaduffy@azdes.gov.
The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting (602) 679-5360 or emailing maritzaduffy@azdes.gov. Requests should be made as early as possible to allow time to arrange the accommodation.
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