Description
*** Thurs - Sat *** 12 hour shifts - 6am - 6:30pm
Summary of Position:
The Unit Coordinator in the Perinatal department provides and manages routine clerical support, department documents, phone routing and message receiving. This position ensures availability of supplies, restocks rooms, and maintenance of unit equipment. The Unit Coordinator manages patient medical records, including the preparation and dismantling of patient charts following discharge. This position utilizes the electronic medical record as well as other electronic record support systems, enters charges for care provided, and admits, transfers, and discharges patients throughout the healthcare system. This position is responsible for scheduling patients for procedures performed on the unit and assisting licensed staff in the provision of basic patient needs, ensuring safe and effective care. The Unit Coordinator is the official birth registrar. This position also participates in unit data collection for statistical purposes and reports findings, participates in the orientation of new staff members and assists with payroll via the timekeeping system.
Qualifications
Education:
● High school diploma or GED preferred
Experience:
● Previous experience in a healthcare environment
● Sufficient computer skills as are required to complete an online application, pre-employment and annual learning requirements
● In compliance with patient safety standards, must be able to effectively communicate in English; Bilingual abilities preferred
Knowledge/Skills/Abilities:
● Experience with the electronic medical record
● Understanding of basic nursing procedures and pharmacology
● Time and supply management
● Attention to detail and quality focused
● Improvement of unit productivity
● A strong focus on teamwork and customer service
● Strong communication skills and interpersonal etiquette
Certifications/Licensure:
● Current BLS for the Healthcare Provider certification by the American Heart Association or ability to obtain prior to start date
● Nursing Assistant Certification preferred
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
● While performing the duties of this job, the employee is frequently required to walk, stand, sit, and talk or hear.
● The employee is occasionally required to use hands to finger, handle, feel or operate objects, tools, or controls; and reach with hands and arms.
● The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl.
● Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus.
● The employee must occasionally lift and/or move up to 25 pounds.
Working Conditions
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
● Normal office environment. The noise level in the work environment is usually quiet to moderate while in the office.
● Occasional travel to various health system locations.
Essential Functions
1. Provides consistently exceptional care at all times.
2. Recognizes and accurately reports relevant patient information to licensed staff.
3. Utilizes time, equipment, and supplies in an efficient manner. Completes all assigned duties during designated shifts.
4. Maintains safe and clean working environment by complying with procedures, rules, and regulations; adhering to infection-control policies and protocols.
5. Communication
a. Answers phones, routes callers, takes messages and provides routine information to callers.
b. Utilizes fax machine.
c. Ensures that all messages are relayed to staff and patients in a timely manner.
d. Assists in control of department traffic.
e. Greets and provides direction and other information to patients and visitors.
6. Prepares and manages the patient's medical record. Ensures accurate and timely management of information.
a. Admits patients into the electronic medical record and creates the physical chart.
b. Discharges patient from electronic medical record and dismantles record following discharge
c. Prepares and submits an official birth certificate.
7. Performs routine clerical duties
a. Ensures supplies are available.
b. Ensures equipment is maintained. Able to troubleshoot equipment problems. Reports broken equipment to clinical engineering for repair.
c. Updates physical patient charts.
8. Supplies and equipment
a. Reports broken equipment to clinical engineering for repair.
b. Ensures use of supplies are accurately documented
c. Ensures supplies are available in all supply areas and patient rooms.
d. Maintains accurate and complete documentation of supply charges.
9. Focuses on customer service needs. Promptly responds to the patient call system.
10. Performs point of service admitting functions in coordination with the Admitting Department.
11. Coordinates patient appointments.
12. Arranges patient transport to the receiving facility.
13. Participates in educational programs, attends in-service activities and workshops, attends staff meetings as required.
14. Demonstrates a working knowledge of regulatory and licensing standards and ensures that practice is compliant with standards.
15. Enters charges for services provided and audits charts for missed charges.
16. Takes an active role in shared governance.
17. Participates in orientation of new staff members.
18. Responds to the needs of the department by performing other duties, as necessary.
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