Description
Join our clinic team now providing excellent patient care with a skilled team of providers! This position would cover all Boone County Family Medicine Clinics.
Status: PRN,As Needed
Shift: Variable
Shift Time Schedule: Variable
Days: Monday-Friday
Salary Range: $15.48-19.27
POSITION SUMMARY : Responsible for maintaining reception desk activities, including greeting, scheduling, and instructing patients and visitors in accordance with BCH customer service standards.
ESSENTIAL FUNCTIONS:
- Punctual regular attendance.
- Maintains performance in compliance with State & Federal laws, consistent with high standards of business and professional ethics.
- Participates in continuous quality improvement efforts.
- Participates in department staff meetings and hospital wide in service programs as required.
- Maintains appropriate working relationships with physicians, staff and patients.
- Schedules appointments according to pre-set physician guidelines and maintains physician practice needs.
- Enters patient information into computer and updates demographic and insurance information after patient verification process at each office visit.
- Uses multi line telephone system including answering and screening calls. Takes accurate telephone messages and promptly gives information to appropriate parties.
- Communicates patient arrival to appropriate staff.
- Keeps reception area and lobby in order and free of safety hazards.
- Directs patients to other areas of the clinic or hospital.
- Performs related work as required.
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED :
- Qualified individual must be able to perform each essential duty satisfactorily.
- Must be computer literate and have outstanding customer service skills.
- High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
Apply on company website