Description
Who We Are
Charter Schools USA (CSUSA) is one of the largest and highest performing education management companies in the United States, proudly serving over 82,000 students in over 150 schools in four states. Founded by Jonathan Hage in 1997, CSUSA's mission is a Relentless Commitment to Student Greatness in School and in Life™. CSUSA provides an academically rigorous education to students equipping them with real world readiness, prepared for college or career after graduation. With an unwavering dedication to the success of students from every background, CSUSA is closing the gaps in achievement and opportunity, keeping our promise of Strong Minds, Good Hearts™.
Job Purpose
To join a team of people with the mission: Relentless Commitment to Student Greatness in School and in Life ™. If you love inspiring and motivating young learners and want to put students first in education, CSUSA is the right place for you. We deliver on our promise of Strong Minds, Good Hearts™ through an education model that gives every student the opportunity for success. As a Family Engagement Representative is responsible for coordinating and evaluating ongoing communication with partners and stakeholders for CSUSA to secure opportunities that can meet the needs of parents and students.
How You Will Impact Education
- Assists students, staff, teachers, parents and community members for the purpose of providing and/or conveying information and other services required by parents, teachers, staff and students both academic and non-academic that affect student academic achievement.
- Communicates with parents on behalf of school (e.g. attendance and homework issues, available programs/services, completing paperwork, etc.) for the purpose of ensuring that an ongoing partnership between the home and school is formed.
- Conducts and coordinates parent meetings as assigned for the purpose of gaining information and/or discussing needs and challenges involving students and their families.
- Maintains a variety of confidential and non-confidential manual and electronic lists and records (e.g. activity logs, phone logs, community resources, etc.) for the purpose of documenting activities, providing up-to-date reference and audit trail and/or ensuring the availability of items to parents, students, staff and community.
- Organizes a variety of activities (e.g. back-to-school day, parent meetings, information sessions, conferences, and other creative activities) for the purpose of providing support to the school and parents, showcasing students' talents and abilities, and celebrating the diversity of the community.
- student engagement and retention. Actively monitor student retention numbers and working with school staff to promote student engagement activities and plans to increase higher recommits.
- Participates in a variety of meetings, workshops and committees for the purpose of conveying and/or gathering information required to perform functions and remaining knowledgeable with program guidelines.
- Responds to inquiries from a variety of internal and external sources (e.g. parents, students, teachers, staff, outside agencies, etc.) for the purpose of providing information and/or direction as may be required.
- Coordinates with families and students as required for the purpose of assessing situations, improving communication, providing information regarding school policies and programs, and/or providing referrals.
- Provides teachers, school districts and work with outside agencies, as appropriate, with information regarding student enrollment.
- Create a marketing plan and execute marketing strategies designed to build awareness and boost enrollment through social media, mass marketing, advertising, grassroots outreach and community building tactics.
- Deploy print, email, and social media campaigns to support on-going communication to prospective families.
- Maintain, monitors, and update school website and social media accounts. Includes but not limited to ensuring accuracy of information, creating flyers, graphics, and taking photos for use on school website and social media accounts.
- Provide excellent customer service.
- Develop outreach strategy to increase awareness in the local community. Including but not limited to developing relationships and networking opportunities with local governments, faith-based-groups, community agencies, child care and early learning centers.
Required Qualifications and Skills
- Multifunctional integration of skills
- Effectively exercise power to make those decisions only the leader can make.
- Effectively articulate the vision of CSUSA
- Develop projects and extrapolate skills where he/she has not had experience
- Poses perceptive questions and understands the "why" of our work
- Has capacity to conceive and manage change, as opposed to stewardship over the status quo
- Effectively understanding of the dynamics of an inner-city turnaround academy
- Sensitive to the practical politics of CSUSA and the turnaround academies
- Capacity to effectively manage community and stakeholder relations and partnerships
- Capacity for being a self-starter
- Capacity enables others through leading, teaching, mentoring, and coaching - this includes teachers, entire staff, and all school community stakeholders
- Possess basic language skills consistent with a high school education, including writing and speaking.
- Possesses knowledge and demonstrates understanding of the rules of spelling, punctuation, and grammar.
- Has the ability to write legibly.
- Has the ability to communicate effectively with adults in a variety of settings.
- Possesses mathematical skills which must include basic addition, subtraction, multiplication, division, computation, and problem solving. Must be able to use percentages and fractions.
- Is able to work independently under the supervision of the administrator.
- Is self-motivated.
- Is able to problem solve as needed.
- Possess organizational skills.
- Demonstrates proficiency in basic computer skills such as Microsoft Word, Excel, Power Point and Internet/Email.
- Must be able to work effectively without constant direct supervision.
Job Requirements
- BA in Community Leadership and Outreach or Marketing is Preferred
- Experience in Community Outreach, Marketing and Partner Development Preferred.
- Experience in Successful Program Development and Management Preferred.
- Minimum 2-year College Degree required.
- Two (2) years of successful experience in a related field.
- Commitment to company values.
- Such alternatives to the above requirements as CSUSA may find appropriate and acceptable.
- Must have access to dependable transportation.
- May perform other duties assigned.
Work Environment
While performing the responsibilities of this position, the work environment characteristics listed below are representative of the environment the employee will encounter:
- Usual office working conditions.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Travel within or outside of state.
- Light work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force as frequently as needed to move objects.
FLSA Overtime Category
Job is exempt from the overtime provisions of the Fair Labor Standards Act.
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