NetSuite Administrator Job Listing at Charter Schools USA in Fort Lauderdale, FL (Job ID 30988)

Description

Who We Are

Charter Schools USA (CSUSA) is one of the largest and highest ­performing education management companies in the United States, proudly serving over 82,000 students in over 150 schools in four states. Founded by Jonathan Hage in 1997, CSUSA's mission is a Relentless Commitment to Student Greatness in School and in Life™. CSUSA provides an academically rigorous education to students equipping them with real world readiness, prepared for college or career after graduation. With an unwavering dedication to the success of students from every background, CSUSA is closing the gaps in achievement and opportunity, keeping our promise of Strong Minds, Good Hearts™.

Job Purpose

To join a team of people with the mission: Relentless Commitment to Student Greatness in School and in Life ™. If you love inspiring and motivating young learners and want to put students first in education, CSUSA is the right place for you. We deliver on our promise of Strong Minds, Good Hearts™ through an education model that gives every student the opportunity for success. As a NetSuite Administrator, you will demonstrate strong influence and communications skills to interact successfully and effectively with all departments and as an advisor to the organization on system efficiency and effectiveness, relying on extensive business applications experience and understanding of business workflows in relation to what NetSuite is capable of in configurations.

How You Will Impact Education

• Perform day-to-day operation, maintenance, project, change request, and support tasks for all NetSuite application and the ecosystems
• Plan, review, and revise feature configurations and customizations of NetSuite to meet evolving business and operational needs
• Support requests for new/update/termination of users/roles, partners and associated accounts/roles, workflow design, maintenance and troubleshoot
• Support NetSuite integration project efforts and be the liaison with NetSuite Support
• Support end user requests for new saved searches, reports, KPI's, and dashboards.
• Monitor end-user usage, daily system scripts and track performance
• Provide internal, on-going system/technical support to users, including training and maintaining proper system access for all roles
• Develop, test, and deploy customizations utilizing partners and consultants
• Develop, document, and implement policies, procedures, and guidelines to ensure data integrity, change protocols, customization, usage etc
• Identify, evaluate, and recommend other key technologies required to support and improve the business process centered on the NetSuite platform
• Maintain up-to-date knowledge of NetSuite functionality on new releases, customizations, and integrations and communicates to customers
• Manage incidents and change management through the service desk
• Responsible for NetSuite data management which includes governance and control, security, and integrity

Required Qualifications and Skills

• Exceptional communication and documentation skills -- both written and verbal
• Ability to reprioritize tasks and manage time to deliver results on requests
• Strong interpersonal skills to collaborate with business stakeholders
• Working knowledge of csv imports, user provisioning, defining roles, report analytics and scheduling scripts

Job Requirements

• Bachelor's Degree from an accredited institution or equivalent combination of education and experience
• 3-5 years of solid NetSuite Admin experience with advanced understanding of the NetSuite platform (SuiteAnalytics, NetSuite configuration, SuiteFlow, SuiteBuilder).
• Excellent customer service skills with a sense of urgency and the ability to work with people of various backgrounds and all levels of technical knowledge.
• Ability to understand the user's journey and provide effective solutions and strategic recommendations to build on continuous improvement
• Experience in designing, modifying, and creating business processes that will be used to implement technology solutions and roadmaps
• May require travel both inside and outside of state
• May require occasional weekend or evening travel
• Must live in South Florida and be in office 2-3 days a week to support HR and Finance
• May perform other duties assigned.

Work Environment

While performing the responsibilities of this position, the work environment characteristics listed below are representative of the environment the employee will encounter:

• Usual office working conditions with a hybrid schedule.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• No physical exertion required.
• Travel within or outside of state.
• Light work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force as frequently as needed to move objects.

FLSA Overtime Category

Job is exempt from the overtime provisions of the Fair Labor Standards Act.