Fraud Prevention Specialist Job Listing at City National Bank in Newark, DE (Job ID 12145)

Description

FRAUD PREVENTION SPECIALIST WHAT IS THE OPPORTUNITY? The Fraud Prevention Specialist is responsible for ongoing analytics and rule recommendations for Debit and Credit Card product. Writing and maintaining rule strategies within the various systems that will identify credit and debit card fraud. Design and generate weekly, monthly and ad hoc reports to support unit. This individual must be able to access and interpret data to produce analytical models for management as required. Responsible for building and maintaining relationships with internal and external CNB customers and providing exemplary customer service. Adherence to Bank and regulatory policies. WHAT WILL YOU DO?

• Formulates and defines moderately complex systems scope and objectives through research and fact-finding combined with an understanding of applicable business systems and industry requirements.
• Perform complex analysis and/or modeling to identify patterns of fraudulent transactions and to prevent fraudulent usage of ATM/Debit/Credit cards.
• Analyzing loss data and recommending/implementing appropriate loss prevention strategies.
• Developing and producing performance monitoring MIS and reports to senior management as well as internal and external clients.
• Create and deliver reports as requested by clients, implement state of the art analysis tools and forecast processes that ensure global delivery of actionable information as necessary.

WHAT DO YOU NEED TO SUCCEED? Required Qualifications*

• Minimum 2 years of card fraud experience in a banking operations environment
• Minimum 2 years with Falcon (or comparable system) fraud strategy and rule writing
• Minimum 2 years of experience using reporting/query tools such as Brio, MS Query, MS Access, Excel, Crystal Reports or Business Objects and Falcon system/scoring.

Additional Qualifications

• Strong analytical, interpretive and problem solving skills with the ability to interpret large amounts of data and its impact in both operational and financial areas.
• Exercises judgment within defined procedures and practices to determine appropriate action.
• Comprehensive knowledge of risk principles and procedures.
• Ability to compress large amounts of data into short and concise presentations with sound business conclusions.
• Demonstrated excellent written and oral communication skills to clearly present analytical findings and make business recommendations via the use of Microsoft Word, Excel, Access and PowerPoint.
• Thorough knowledge of PC computing environment, experience with database/data warehouses, and experience using reporting/query tools such as Brio, MS Query, MS Access, Excel, Crystal Reports or Business Objects and Falcon system/scoring.
• Experience with FICO Falcon Fraud Manager strategy writing a plus.
• Ability to interact effectively with all levels of Bank personnel and customers.
• Must be able to work in a high-productive, deadline-oriented environment.
• Must be flexible to handle multiple tasks simultaneously.

WHAT'S IN IT FOR YOU? Compensation Starting base salary: $65,296 - $104,304 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.
Benefits and Perks At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including:

• Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date
• Generous 401(k) company matching contribution
• Career Development through Tuition Reimbursement and other internal upskilling and training resources
• Valued Time Away benefits including vacation, sick and volunteer time
• Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs
• Career Mobility support from a dedicated recruitment team
• Colleague Resource Groups to support networking and community engagement

Get a more detailed look at our Benefits and Perks.
ABOUT US Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at About Us.
INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

*Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled.

Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.

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