Description
WHAT IS THE OPPORTUNITY?
Human Resources is seeking a consultant to join the Talent Management team to help execute regulatory-required staffing and skills assessments. The staffing assessments will be implemented across the Bank to identify labor demand gaps, labor supply gaps and skill gaps. The consultant will be responsible for partnering with leaders to determine what portion of gaps require mitigation and support those leaders in developing a resourcing/hiring and or gap mitigation plan.
What you will do
- Facilitate the end-to-end staffing and skills assessment process.
- Support Bank leadership in navigating core steps of the process including gathering input to demand estimates, governance intake for assessments, workshop scheduling and coordination, findings narratives, and materials development (e.g. job aids, training design, communications).
- Facilitate workshops and meetings with Executive and Senior leaders to discuss findings and determine next steps in remediating gaps.
- Serve as a subject matter expert in staffing and skills assessment and consistently look for ways to enhance and simplify the process and program.
- Contribute to the design and implementation of the future sustainability of the program to evolve into BAU practices for workforce planning and skill-based talent management.
- Support the business by using a consultative, data-driven approach when helping leaders focus on the relevant questions at hand when responding to regulators.
- Provide consultative recommendations to the Bank on organizational structure, staffing levels to support capability effectiveness, and skill gap remediation.
- Document all evidence of work to demonstrate completion of regulatory process steps.
Must-Have*
- Bachelor's Degree or equivalent
- 5-7 years of experience in Human Resources, Project Management, or Organizational Development
Additional Responsibilities
- Demonstrated experience in analyzing labor demand based on business needs and growth projections. Evaluate the current workforce supply and identify gaps to meet future demands.
- Performs analysis of large data sets to better understand trends, relationships between variables, and to formulate predictive insights. Identify data quality issues and concerns and recommend solutions.
- Provides analytical direction and execution as needed related to ongoing operational processes to assess staffing levels and skills related to regulatory requirements and as input to workforce planning.
- Develops, tests and proposes workforce scenarios that challenge, and pressure test the workforce to mitigate risk to the Bank and ensure marketplace parity at a minimum.
- Provides data-driven insights and support to enable informed decision-making by people leaders, including data visualization, data storytelling, and user-centric dashboard design. Develops compelling, well designed, and automated dashboards that support workforce planning capability using diverse sets of structured and unstructured data.
- Develops reports and presentations for internal and external stakeholders that are compelling, concise, and convey the Bank's workforce current state and plans.
Skills and Knowledge
- Advanced experience with Workforce Planning technology, ie, Visier, Orgvue, etc.
- Advanced experience with Microsoft Excel including formulas, pivot tables, dashboard development, macros, etc.
- Strong analytical and problem-solving skills.
- Excellent communication and presentation abilities.
- Superior organizational and process skills, as demonstrated by an ability to manage multiple simultaneous projects to achieve milestones and objectives.
- Experience in developing and executing workforce skill gap assessments, preferably in a financial institution.
- Basic knowledge of organizational effectiveness and organizational development.
- Proficiency in HR and workforce planning, technology systems and tools.
- Demonstrated team player who quickly builds trust and has collaborative working relationships with leaders and partners across many groups and geographies.
- Experience in banking and/or financial services preferred.
- Advanced experience in developing and presenting workforce information to senior leaders.
- Advanced experience with Microsoft Word, Excel, PowerPoint.
- Certification in Strategic Workforce Planning, Data Analytics, HR Analytics preferred.
- Knowledge of relevant labor laws and regulations.
*To be considered for this position you must meet at least these basic qualifications
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Benefits and Perks At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues. Get an inside look at our Benefits and Perks. ABOUT CITY NATIONAL
City National Bank, a subsidiary of Royal Bank of Canada, is the largest bank headquartered in Los Angeles with $92.03 billion in assets as of April 30, 2024. Founded in 1954, City National provides personalized banking, investment and trust services in select markets including Los Angeles, Orange County, San Diego, the San Francisco Bay Area, New York City, Nashville, Atlanta, Delaware, Las Vegas, Washington D.C. and Miami.* In addition, the company and its investment affiliates manage or administer $96.83 billion in client investment assets. City National is dedicated to strengthening communities, and in 2023 alone, the company made more than $11 million in charitable contributions to nonprofits that support the communities it serves.
*City National Bank does business in Miami and the state of Florida as CN Bank.
For more information about City National, visit cnb.com. EQUAL OPPORTUNITY EMPLOYER & REASONABLE ACCOMMODATION
City National Bank is an equal opportunity employer committed to promoting and maintaining a diverse, equitable and inclusive working environment where differences are valued and encouraged. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other basis protected by the laws or regulations in the locations where we operate or in our Code of Conduct. READ MORE
If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation for any part of the employment process. Please contact us via email or leave a message at (213) 673-9139. These contact methods are dedicated to applicants whose disability prevents them from successfully applying online. Only messages left for this purpose will be returned. Responses may take up to two business days.
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