Application & Infrastructure Analyst I Job Listing at City of Edmonton in Edmonton, AB (Job ID 53346)

Description

The Technology Service Branch requires a self-motivated individual to ensure the efficient operation, maintenance, and administration of the Edmonton Police Service's physical and virtual infrastructure.  Roles and responsibilities include:

• Administration and troubleshooting of Azure Active Directory (EntraID), Microsoft 365, and Azure services.
• Administer and support Multi-Factor Authentication (MFA) and Identity and Access Management (IAM) systems.
• Administer and configure SolarWinds and Splunk for infrastructure monitoring and log analysis.
• Perform daily maintenance and administration of Azure AD, on-premises Active Directory, vSphere 8.x, Storage Area Networks (SANs), and Public Key Infrastructure (PKI).
• Deploy, configure, and maintain VMware ESXi hosts and vCenter, including provisioning physical and virtual servers and system imaging.
• Manage and maintain Veeam Backup & Replication and Veeam Backup for Microsoft 365 systems.
• Advanced-level expertise in patch management lifecycle, including testing, deployment, and troubleshooting of Windows Server updates across enterprise environments.
• Receive, prioritize, document, and resolve complex infrastructure support requests using diagnostic tools and ticketing systems; provide hands-on desktop support as required.
• Monitor system logs and network traffic for anomalous activity; respond to and resolve security incidents.
• Manage antivirus, intrusion prevention systems (IPS), and enforce IT security policies.
• Advanced experience onboarding and managing Microsoft Defender for Servers to enhance overall security posture.
• Hands-on experience with building and configuring current versions of Windows Server operating system.
• Advanced experience implementing and configuring enterprise-grade password management solutions.
• Performing other related duties as required.