Description
The Edmonton Police Service, in cooperation with other agencies and the citizens of Edmonton, is integral in preserving the quality of life in our community by increasing public safety and security. Join the CPIC (Canadian Police Information Centre) Unit where we offer a dynamic work environment and challenging and rewarding career opportunities, variety of work, and the ability to contribute to your community.
Reporting to the Supervisor of the CPIC Unit, the CPIC Operator II must be able to work within a high-pressured environment to ensure the delivery of operational information, support to police personnel and authorized outside agencies, whilst driving innovation in the area. The CPIC Unit requires one (1) individual with excellent communication skills to assume the following responsibilities:
- Provide supervision to a small team of CPIC Operators.
- Monitor workload, equipment and systems for effectiveness and efficiency.
- Provide relief supervision and assistance for CPIC Operators as required.
- Prepare employee performance evaluations.
- Provide training, coaching and mentoring to all employees that enter the area.
- Ensure employee compliance with EPS and CPIC policies.
- Enter, audit, review and conduct maintenance of agency CPIC records and CPIC Purge reports, to ensure accuracy and quality assurance standards are maintained.
- Participate in hiring and oversee training and development of new CPIC Operators.
- Coordinate staff coverage for CPIC Teams.
- Review historical warrants.
- Perform other related duties as required.
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