Company: City of Edmonton
Location: Edmonton, AB, Canada
Career Level: Associate
Industries: Government, Nonprofit, Education
Description
Help make a difference to the citizens of Edmonton by joining the Dedicated Accessible Transit (DATS) Service team!
Reporting to the Paratransit Systems Specialist, DATS Schedulers are responsible for scheduling bookings, and designing and developing runs to ensure optimal use of vehicle and operator resources.
What will you do?
- Schedule and integrate all subscription and reservation clients bookings
- Consider client needs to ensure appropriate schedules and a reasonable amount of time is allowed between pick-ups and drop-offs
- Analyze system reports to maximize trip groupings and to ensure optimum use of resources
- Coordinate with internal stakeholders to ensure availability of Operators and vehicles
- Give feedback on improving and adjusting schedules in Trapeze
- Provide information related to DATS services, policies and procedures
- Coordinate and report all vehicle maintenance
- Provide support to projects related to Client and Operational Services and/or Schedule work
- Assist with troubleshooting on road issues
- Complete DATS Operator payroll entries and audits
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