Event and Attractions Host - REVISED Job Listing at City of Edmonton in Edmonton, AB (Job ID 54421)

Description

Do you like working with a wide variety of people, in different unique spaces? Does the idea of helping successfully deliver events like weddings, or sports gatherings excite you? The Event and Attractions Host may be the role for you. 

In this role you will act as the main point of contact for private groups using City of Edmonton facilities. You will be responsible for delivering a great customer service experience for groups, while thinking on your feet in a variety of unique attractions. You will use your calm, diplomatic demeanor to ensure groups use the facility in a safe and enjoyable manner. If you like problem solving with a smile this opportunity may be for you.

What will you do?

• Act as primary, day-of contact for private bookings on behalf of the facility
• Deliver a great customer service experience for private groups and their guests
• Facilitate safe, fun and appropriate use of facilities
• Use standard office equipment, computers and two-way radios 
• Act upon all customer comments and complaints in a prompt, friendly manner 
• Provide minor first aid when needed 
• Perform basic administrative duties including emails, word processing, data entry 
• Work independently and collaboratively as part of a team
• Perform other duties as assigned