Facility Booking and Allocation Lead Job Listing at City of Edmonton in Edmonton, AB (Job ID 52151)

Description

Join our dynamic team as the Facility Booking and Allocation Lead for City of Edmonton Community Recreation and Culture! In this role, you will provide exceptional clients, processes and lead the day to day facility bookings at the Kinsmen Sports Centre and Coronation Park Sports and Recreation Centre. The Community Services Department strives for excellent service delivery to the citizens of Edmonton. Your success will be measured by your ability to achieve timely results in the context of a respectful, inclusive and service-minded style.

What you will do: 

• Fully manage the end-to-end booking process at the Kinsmen Sports Centre (KSC), including for all aquatic, fieldhouse and meeting room assets
• Collaborate with user groups, central bookings team and on site staff to ensure that client bookings are aligned with the intended usage of the facility
• Support and / or lead the development of bookings related operational guidelines, processes and procedures for the facility
• Manage the rental and/or use of space within the facility using City of Edmonton approved facility booking system (Intelligenz or equivalent)
• Create and manage facility licenses for special events and user groups, including cost evaluation and account reconciliation
• Assist in the organization and implementation of public & allocation meetings
• Maintain working relationships and communication with various internal and external stakeholders
• Support the high-performance pathway program and Kinsmen's dual mandate
• Enter statistical information, maintain records and generate reports
• Negotiate and resolve conflicts with individuals and/or groups
• Review business processes and implement change as required
• Perform other related duties as required