Public Information Officer III - Supervisor, Media Relations Unit Job Listing at City of Edmonton in Edmonton, AB (Job ID 55334)

Description

Working as a communications professional for the Edmonton Police Service (EPS) is complex and challenging. For the right candidate, it is also rewarding. In this role, you will have the opportunity to lead on files of critical importance to the community that will test your quick thinking and ability to formulate strategic, thoughtful, and empathetic responses. You will be supervising a high-performing team, so you take initiative and show a willingness to tackle key issues, while simultaneously supporting and setting direction for your people.

This is a role where you will advise and engage with EPS senior management, so you excel at translating organizational vision into action. Your work will have a direct impact on the way Edmontonians view the EPS and its critical role within the community. There will be days you feel stretched, and many more days where you will feel pride in the impact of your team's work.

Reporting to the Director of Media Relations and Public Affairs, the Supervisor's major responsibilities include:

• Provide sound advice, direction, and support to senior management and other supervisory staff in the areas of public and media relations, issues management, crisis communications, and internal communications.
• Assist in developing, implementing, and measuring communication strategies that align EPS' strategic goals and address the short-term and long-term needs of the Service.
• Manage the flow of information to the public, media, and other stakeholders, ensuring accuracy, timeliness and adherence to internal policies and procedures.
• Coordinate and facilitate media training for organizational spokespeople, senior management, and other staff to ensure they are comfortable engaging with media.
• Plan and facilitate media events such as press conferences, media availabilities, and interviews, with multiple partners.  
• Maintain and develop key relationships with internal and external stakeholders, such as the Edmonton Police Commission and the City of Edmonton.
• Proactively identify and monitor issues and current events that may impact the Service, developing related strategies.
• Draft a variety of documents and messaging, including but not limited to responses to media inquiries, news releases, statements, speaking notes, backgrounders, FAQs, social media, briefing notes/packages, ad copy, etc. 
• Collaborate with other unit areas within the External Relations Division to ensure an integrated approach to organizational communication activities.
• Act as an organizational spokesperson when required.
• Participate in the Media Relations Unit standby rotation, which includes work during the evenings and weekends.
• Provide supervision, mentorship, and leadership to a team of approximately four (4) full-time staff, with specific staffing complement and assignments to be determined between the Director and the successful candidate.
   

Qualifications

• University graduation in a communications, public relations or related field, supplemented by a minimum of four (4) years progressively responsible experience in a designated public relations, public affairs or public information position with at least two (2) years' communications experience in a similar organization, as well as one (1) year of experience in a related supervisory capacity.  OR  Diploma in a communications, public relations or related field, supplemented by a minimum of six (6) years progressively responsible experience in a designated public relations, public affairs or public information position with at least two (2) years' supervisory communications experience in a similar organization, as well as one (1) year of experience in a related supervisory capacity.
• Proven exceptional interpersonal, coaching, negotiation, and consultation skills is a requirement.
• Experience in providing communication advice to senior management, specifically in areas of emergency and issues management, crisis communication and public relations.
• Demonstrates alignment with organizational values and established leadership competencies.
• Strong understanding of current and historic events, including policing issues, to identify emerging trends that may impact the EPS.
• Strong understanding of social media platforms and their audiences, including Instagram, Facebook, X and TikTok. 
• Superior knowledge of communications and media relations' best practices in law enforcement, with strong political acumen. 
• Ability to work under tight timelines, in emergent situations with evolving priorities.

Hours of Work: 33.75 hours per week, Monday – Friday between 0800 - 1600.  Hours of work may be subject to the terms and conditions of a variable hours of work program. This position is required to work as part of the Media Relations Unit standby rotation on evenings and weekends.

Salary Range:  21M, Salary Grade: 045  $52.41 - $65.87 (Hourly), $3,537.90 - $4,446.30 (Bi-Weekly), $92,340.36 - $116,048.23 (Annually). 
The rates quoted are in accordance with a Collective Agreement between the Union and the City of Edmonton.  

General:

• The City of Edmonton thanks applicants for their interest in this opportunity. Candidates considered for the position will be contacted.
• We are an equal opportunity employer.  We welcome diversity and encourage applications from all qualified individuals.
• The weekly hours of work for this position are currently under review and may change at a future time. Any changes will be made in accordance with the COE/Civic Service Union 52 Collective Agreement and the incumbent will be notified in advance.
• The successful candidate of this position may be able to participate in the EPS work from home program based on supervisor approval.
• As part of your pre-hire screening, you will be required to complete an Enhanced Security Clearance. Should you accept employment with the Edmonton Police Service you acknowledge and agree to participate in future Enhanced Security Re-Clearances at scheduled intervals or in any other circumstances, exigent or otherwise, as required by Human Resources Division.

Applicants who have completed post secondary education outside of Canada are encourage to obtain an assessment of their credentials through the International Qualifications Assessment Service (IQAS), https://www.alberta.ca/international-qualifications-assessment.aspx or another recognized Canadian credential evaluation service. For a list of designated evaluators, please visit the Alliance of Credential Evaluation Services of Canada, https://canalliance.org/en/degault.html.  Including an IQAS certificate or other credential assessment certificate from a recognized Canadian credential evaluation service with your application is recommended to support the evaluation of the application's educational qualifications.

The Province of Alberta is a party to the Federal Agreement on Internal Trade, the Trade, Investment and Labour Mobility with British Columbia and the New West Partnership Trade Agreement with British Columbia and Saskatchewan.  All of these agreements promote labour mobility between the Provinces.  Applicants may obtain information regarding recognition of extra provincial credentials at www.newwestpartnershiptrade.ca.

HR Technician: CS
 

Classification Title: Public Information Officer III
Posting Date: Jun 01, 2026
Closing Date: Jun 8, 2026 11:59:00 PM
Number of Openings (up to): 1 - Permanent Full-time
Union: CSU 52
Department: Edmonton Police Service
Work Location(s): Police Headquarters, 9620 - 103A Ave Edmonton T5H 0H7

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