Company: City of Edmonton
Location: Edmonton, AB, Canada
Career Level: Entry Level
Industries: Government, Nonprofit, Education
Description
The Edmonton Police Service requires one (1) positive individual committed to providing exemplary customer service to assume the position of Routine Disclosure Clerk within the Information and Privacy Unit.
Responsibilities of this position include:
- Working knowledge of the Access to Information Act (ATIA)
- Accurately processing requests for police files by defining the complexity, clarity and scope of the request in accordance with established policy and procedures.
- Conducts searches for responsive records using various databases (NicheUA, JOIN, CPIC)
- Responds to inquiries from citizens, third parties and other internal and external stakeholders as an access to information applicant
- Determining what information will be withheld and what information will be released through the application of EPS policy and procedures
- Providing excellent customer service to applicants.
- Collecting and processing fees.
- Performing general office duties including collecting and distributing mail in addition to other related duties as required.
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