Administrative Assistant III - Admissions and Records Job Listing at College of Southern Nevada in Las Vegas, NV (Job ID R0145117)

Description

The College of Southern Nevada appreciates your interest in employment at our growing institution. We want your application process to go smoothly and quickly. We ask that you keep in mind the following when completing your application:

• Once you start the application process you cannot save your work. Please ensure you have all required attachment(s) available to complete your application before you begin the process.
• Required attachments are listed below on the posting. Your application will not be considered without the required attachments.
• Please note that applications must be submitted prior to the close of the recruitment. Once a recruitment has closed, applications will no longer be accepted.

If you are unable to attach the required documents to your online application or need assistance regarding the application process, please contact the Talent Acquisition team within Human Resources via email at hr.recruitment@csn.edu or call (702) 651-5800 to be directed to the appropriate Recruiter.

Job Description

Based on the volume of applications received this recruitment may close at any time. Applicants are encouraged to apply as soon as possible.

This position will report to the Senior Analyst over Admissions. The incumbent will assist in the Admission Module and support front office management. This position will be assigned to the Charleston Campus and will be expected to work under limited supervision on assigned projects in support of the Senior Analyst. The incumbent will be required to become proficient in the software used by the office including the student information system (PeopleSoft), customer relationship management (greymatter), and other office applications. Daily attendance and punctuality are expected, as is, effective written and oral communication, and superior customer service.  The incumbent will demonstrate support for an inclusive environment that fosters lasting connection, shared investment, pride, and goodwill across our CSN community.

Duties of this position include, but are not limited to the following: 

• Quickly resolve admissions applications suspended in the admissions application staging file.

• Verify possible matches to the application and check and resolve errors that prevent the application from automatically processing.

• Complete quality control checks to reduce/prevent fraudulent files from coming through. 

• Contact potential and previous students to verify information to prevent duplicate records or the merging of separate records.

• Add “Bio-Demo” and “Potential Fraud” service indicators when there is a name, date of birth, or social security number mismatch on applications matched to previous students.

• Manage assigned email accounts to resolve problems in the admissions application process.

• Research and find solutions to issues pertaining to the admissions application process.

• Prepare reports using spreadsheets to summarize statistical data pertaining to admissions for review by internal and external entities.

• Provide support to the CRM System. Including assisting in testing of upgrades and enhancements that pertain to Admissions module.

• Greet and direct visitors.

• Respond to inquiries, complaints and requests for information from students.

• Answer incoming calls and make outgoing calls.

• Manage appointment booking calendars for recruiters.

• Process admission application deferral requests

• Webpage management.

•  Assist with office operational needs as assigned.

Minimum Qualifications

Graduation from high school or equivalent education and three years of progressively responsible relevant work experience which included experience in one or more of the following areas: maintenance of complex records and files; public/customer relations including explaining detailed policies, regulations and requirements; preparation and processing of financial and statistical documents such as payroll, travel, claims and budgeting forms; and assisting staff and management with projects and activities; OR one year of experience as an Administrative Assistant II in Nevada State service; OR an equivalent combination of education and experience as described above.

Weekly Schedule

Monday - Friday 8 am - 5 pm

Starting Salary

Grade 27, Step 1 - $46,207.44

Per Nevada Administrative Code (NAC 284.170), salaries for initial appointments for classified positions typically begin at Step 1. The College of Southern Nevada offers a competitive benefits package, including an excellent PERS retirement plan (a defined benefit plan), generous vacation & sick benefits, 11 paid holidays, educational benefits, and a choice between three health insurance plans that can be supplemented with flexible spending accounts or health savings accounts.

Note to Applicant

Applicants must fully document their education and experience to demonstrate meeting the minimum qualifications of the position.
All attachment(s) must be received on or before the closing date posted on the job announcements. 

This position may require a criminal background check be conducted on the candidate selected for hire. 
Schedules are subject to change based on organizational needs. HR may attempt to verify academic credentials.

Exempt

Full-Time Equivalent 

Required Attachment(s)

To be considered for this position, please upload the following documents to your application:

• Resume - List a detailed description of the major duties that you performed as part of each job. You must demonstrate that you qualify for the position and your education and experience must be clearly documented

• Cover letter

• 3 Professional References

NSHE - INTERNAL APPLICANTS PLEASE NOTE

CSN employees or employees within the Nevada System of Higher Education (NSHE) MUST use the "Find Jobs" process within Workday to find and apply for jobs at CSN and other NSHE Institutions. Once you log into Workday, type "Find Jobs" in the search box which will navigate to the internal job posting site. Locate this specific job posting by typing the requisition number in the search box. If you complete an application outside of the internal application process and apply as an external candidate, your application will no longer be considered at the time of minimum qualification review. In order to prevent the disqualification of your application, you will need to reapply as an internal candidate before 11:59 pm the day prior to the position close date.

For more details on this position, please visit our website: My Career at CSN.

CSN is an Equal Employment Opportunity/Affirmative Action institution. For more information, visit http://www.csn.edu/nondiscrimination.

Posting Close Date

Note to Applicant

Applicants should fully describe their qualifications and experience with specific reference to each of the minimum and preferred qualifications. The search committee will use this information during the initial review of application materials.  

All document(s) must be received by 11:59 p.m. the day prior to the closing date posted on the job announcement.

This position may require that a criminal background check be conducted on the candidate(s) selected for hire.  

As part of the hiring process, applicants for positions in the Nevada System of Higher Education may be required to demonstrate the ability to perform job-related tasks.  

Schedules are subject to change based on organizational needs.  

CSN is responsive to serving the educational needs of a diverse and ever-changing community. CSN employs only U.S. citizens and aliens authorized to work in the U.S. CSN does not sponsor aliens applying for faculty, professional staff, or management positions (H-1B Visas) in the absence of exceptional circumstances as defined by the USCIS.