Description
Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. *Position Summary: * · Develops strong personal and collaborative internal and external relationships to manage book of business (e.g. ACA, mid-size employer groups) to achieve customer satisfaction, revenue, membership, and earnings objectives. Fundamental Components: · Accountable for building and maintaining strong relationships with a locally-aligned book of business to ensure case renewal and retention. Responsibilities include delivering renewals, cross-sales, up-sales, and growing sales. · Determine concerns/barriers for retention of customers; identify top concerns and review mitigation strategy with leadership. Discuss and present solutions and partners with internal partners to enhance customer experience. · Collaborates with account team members and functional support areas on more complex product or service issues to ensure client's needs are met. · Offers creative product and service solutions to address client's evolving needs. · On an ongoing basis, monitors client's product lines and services to ensure customer satisfaction. · Responsible for the financial performance for assigned portfolio including renewal negotiations with plan sponsors and producers. · Reviews and consultatively presents customer reporting with meaningful analytics, trending and insightful recommendations for additional programs and services. · Required to communicate with internal and external parties telephonically and/or in person. May require travel to offsite locations for in-person meetings. *Required Qualifications:* * 3-5 years of relevant experience within the Health Insurance Medical industry (Self-funded, fully insured, stop loss, etc.) * Working across multiple departments * Experience making formal presentations * Health & Life License * Must be able to commute to NY or NJ office *Preferred Qualifications:* * Prefer candidate to reside near New York office * Prior Medical carrier experience *Education*: * Bachelor's degree or equivalent work experience (HS diploma + 4 years relevant experience) *Pay Range* The typical pay range for this role is: $50,700.00 - $116,500.00This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company's 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies. For more detailed information on available benefits, please visit [jobs.CVSHealth.com/benefits](https://jobs.cvshealth.com/benefits) We anticipate the application window for this opening will close on: 06/12/2024
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