Description
Work Where You Matter: At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General Journey and see how your career can thrive. Company Overview:
Dollar General Corporation has been delivering value to shoppers for more than 80 years. Dollar General helps shoppers Save time. Save money. Every day.® by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. Learn more about Dollar General at www.dollargeneral.com/about-us.html.
The Charged Sales Team Lead serves as the leader of the Charged Sales team. This position is responsible for all processes and procedures regarding the Company's not-for-profit charged sales program including approving applications, processing payments, monitoring point-of-sale activity, managing customer charge limits, resolving slow or late payments and responding to customer and store inquiries. The Charged Sales Team Lead is also responsible for assisting the sales audit team on an ad hoc basis and remaining abreast of other factors that could have an impact on the Company.
Job Details:Duties & Responsibilities:
- Manages the day-to-day application process flows for the not-for-profit charged sales program. Ensures applications are complete and accurate and have the required documentation. Assigns charge limits to organizations once approved. 20%
- Monitors the day-to-day payment process flows for the not-for-profit charged sales program. Ensures payments are processed in a timely manner. Works with organizations to improve late or no payment situations and assists with general questions related to charge limits or applied payments. 20%
- Answers questions and provides guidance on various departmental processes including A/R aging reports, charged sales customer and store issues, Lawson A/R system usage/constraints, research questions and department best practices. 15%
- Completes the day-to-day reconciliation of the charged sales program accounts receivable ledger to the general ledger. Ensures imbalances between the systems are resolved on a timely basis. Communicates with internal parties, when necessary. 15%
- Works with Region Directors, District Managers, Store Managers, and external customers on general questions, training issues, and program opportunities. 15%
- Works with other outside departments and external customers to support gift card orders including large order processing and grand opening fulfillment 10%
- Assists in reviewing and revising department procedures as needed and establishes training as needed. 5%
Qualifications:
Knowledge, Skills and Abilities (KSAs):
- Knowledge of accounts receivables and billing process. Auditworks and Lawson experience a plus.
- Ability to work proficiently with word processing, spreadsheet, and database applications
- Ability to understand and contribute to computer system designs maintaining controls and maximizing efficiencies.
- Ability to monitor operational performance standards and expectations.
- Ability to effectively monitor and develop team to ensure the smooth operation of the department.
- Good organizational, planning, and prioritizing skills
- Ability to communicate effectively both verbally and in written form
- Ability to lead people and manage multiple processes
Work Experience &/or Education:
- Associates or Bachelor's degree in business or extensive experience in a related field in lieu of a degree preferred.
- Two to four years of experience within a progressively increasing finance position.
- Two to three years of supervisory experience preferred or equivalent experience in a fast-paced environment.
- Experience in Accounts Receivables helpful.
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