DATA CENTER OPS TECHNICIAN Job Listing at Dollar General in Goodlettsville, TN (Job ID 2025-344720)

Description

Company Overview:

General Summary:  

• Perform daily tasks in data center operations.
• These responsibilities include, but are not limited to: 
  • Running scheduled and unscheduled jobs
  • Backup media management
  • Monitoring of systems, and miscellaneous tasks within the department.
  • This positon will also monitor data center environment to ensure proper temperature and humidity.

Duties & Responsibilities:

• Monitor jobs controlled by an automated scheduling system; monitor multiple systems. 55%
• Schedule batch production jobs using command line entries, workbooks, and the Job Scheduler. 15%
• Process email and phone requests. 20%
• Troubleshoot problems and assist in problem resolution. 5%
• Notify appropriate personnel of exceptions (ex: delay running of scheduled report). 5%

Knowledge, Skills and Abilities (KSAs):

• Good organizational skills.
• Knowledge of hardware configurations.
• Knowledge of AS/400, UNIX and Microsoft commands.
• Good oral communication skills.
  

Work Experience &/or Education: 

• High school diploma preferred.
• Multi-platform operations experience preferred, including AS/400, UNIX and Microsoft.
• Experience with ticketing systems (i.e. ServiceNow)