Search for More Jobs
Get alerts for jobs like this Get jobs like this tweeted to you
Company: Flex
Location: Austin, TX
Career Level: Mid-Senior Level
Industries: Technology, Software, IT, Electronics

Description

Job Posting Start Date 05-08-2025 Job Posting End Date 07-08-2025Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world.A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary. Job Summary

We are looking to hire a Senior Director, Account Management for onsite in Austin TX. You will report to our VP of Account Management in Health Solutions.

In this role, you will be In-charge of holding up, developing, implementing, and managing account strategies in order to provide the business with optimal quality, pricing & delivery performance.  P&L control for managing strategic accounts and will establish and maintain good strategic customer relationships in order to achieve maximum advantage for the company with the delivery of a quality product to its customers. 

What a typical day looks like:

  • Point of contact for customer engagement.

  • Guide quarterly financial planning process with sites and hold up orgs. 

  • Comprehension of P&L and Balance Sheet on levers to improve. 

  • Set goals for specific accounts of controls. 

  • Price business in line with segment goals. 

  • Manage Customer escalations. 

  • Coordinate multiple sites and functions to exceed customers' expectations. 

  • Owns results of Sales, Profit, and Inventory. In charge offer delivering growth and maintaining a Sugar Pipeline. 

  • Relationship management with Customer at executive / resolution-making levels. 

  • In charge of closing all commercial negotiations and client pricing changes including recovery of labor indexing and other inflationary costs. 

  • Accountable for projects/initiatives to maximize COP and drives site focus on efficiency programs. 

  • Segment relationship management and information flow, developing growth through pan-Flex contribution. 

  • In charge of contract renewals, changes and maintenance. 

  • Accountable for delivery on Customer Satisfaction and for Viewpoint scoring across all sites. 

  • In charge of improving communication and driving best practices across multi-sites. 

  • Ensures all client programs execute to contract, hitting key KPIs. 

  • Hold up of ITO versus quote, E&O management. 

  • Control of tracking risks on the business and reporting to Flex business accordingly. 

 

Qualifications: 

  • Typically requires a Bachelor's degree or equivalent experience.   

  • Master's degree preferred. 

  • Typically requires 10+ years of related experience.

  • Experience managing large size account revenue (P&L)

  • Experience as Point of Contact for large size customer. 

  • Knowledge of Medical Manufacturing a plus.

  • Demonstrates mastery of functional knowledge in relation to other functions and a complete understanding of the function and those of related businesses relationship skills. 

What you'll receive for the great work you provide:

  • Full range of medical, dental, and vision plans
  • Life Insurance
  • Short-term and Long-term Disability
  • Matching 401(k) Contributions
  • Vacation and Paid Sick Time
  • Tuition Reimbursement
Job Category Sales - Marketing - Account Mgmt

Is Sponsorship Available?

NoFlex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email accessibility@flex.com and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).


 Apply on company website