Description
Position Overview:
The Sr. Operations Manager is responsible for leading and managing all aspects of supply chain operations within 1 site. This role provides overall direction in the areas of performance management, safety, P&L oversight, customer relations, continuous improvement, and associate development. The Sr. Operations Manager ensures operational excellence while driving profitability, compliance, and customer satisfaction.
Work Location: On-site Sumner, WA
Work Schedule: Monday-Friday 1st shift with the ability to work before and after scheduled hours with the possibility of weekend work depending on business needs.
Travel Specifics: Less than 10%
Competitive Compensation: Attractive annual salary of $90,000-$110,000 plus bonus with benefits including PTO, sick time, corporate holidays, medical, dental and vision insurance, 401(k) matching, and more. Compensation is based on experience, skills, and education.
Key Responsibilities
- Lead distribution, packaging, and transportation operations to achieve company objectives and meet customer expectations.
- Evaluate overall operations and establish short- and long-term goals aligned with organizational objectives.
- Oversee warehousing, packaging, and transportation activities to ensure compliance with company, customer, and regulatory requirements.
- Drive continuous improvement initiatives focused on service, value, and profitability.
- Direct safety programs to ensure the protection of associates, equipment, and property.
- Manage operations budgets, including P&L responsibility.
- Develop workforce plans, ensuring proper staffing, labor cost management, overtime control, and retention strategies.
- Maximize productivity and quality by setting standards, evaluating performance, and addressing variances with corrective action and training.
- Collect and report performance measurements per customer, vendor, and site requirements.
- Prepare and submit weekly and monthly operations reports.
- Ensure compliance with safety protocols, GMP, and IDL’s operational standards.
- Deliver consistent, high-performance outcomes for associates and customers.
Qualifications
Minimum Requirements
- High School Diploma and equivalent progressive work experience in logistics, supply chain, warehouse, or transportation management.
- 5+ years of management experience in high-volume, fast paced 3PL, distribution, warehouse, or transportation environments.
- Proven P&L management experience.
- Experience in high-volume e-commerce operations.
- Strong expertise in both inbound and outbound operations.
- Critical thinking, problem solving, and decision-making skills.
- Ability to work effectively with diverse teams and communication styles.
- Proficiency in Microsoft Office, databases, WMS, and metrics/measurement tools.
- Strong written, verbal, and presentation skills.
- Flexibility to work varied schedules based on operational needs.
Preferred Qualifications
- Bachelor's degree in supply chain, logistics, business, or related field.
- 3PL industry experience with multi-site oversight.
- Familiarity with ADP platforms.
- Experience applying Lean, Six Sigma, or Kaizen principles.
- Strong organizational and project management skills.
#INDEED123
Apply on company website
Find Connections via Linkedin
