Senior Program Manager, UK Skynet Job Listing at Intelsat in Corsham, England (Job ID 41856)

Description

Your impact:

You are a talented and motivated Program Manager who can plan and lead all activities related to the successful delivery of major satellite and terrestrial communication network services for the UK Skynet Service Delivery Wrap (SDW) program. You will guide cross-functional program activities, communicating with the customer and program partners, directing service delivery, and assuring the highest level of customer support. You will also be responsible for building Intelsat's position with the UK MoD by presenting space and ground network solutions to new opportunities and requirements within the program.

In this role, you will guide successful deliver of all Intelsat activities and services for the SDW program. You will engage with the prime contractor, the UK MoD customer, other program partners, subcontractors, and vendors. You will serve as a liaison between the customer and key Intelsat functional leads throughout the program lifecycle. You will manage a complex and critical program. You should be ready to take your skills to the next level.

What you will do:

• Successfully deliver all UK Skynet SDW program requirements within cost, schedule, and technical constraints. 
• Secure necessary resources and direct service implementation with support from Intelsat engineering, operations, facilities, and other functions.
• Provide excellent customer service through transparent and frequent communication, on-time service delivery, continuous improvement, and proactive issue resolution.
• Address systemic issues with customer networks and provide recommendations for solutions based on customer interaction.
• Proactively identify and solve complex problems impacting the management and direction of the SDW program.
• Manage subcontractors and vendors to ensure service delivery and program success.
• Participate in negotiations with customers, partners, contractors, and vendors to achieve program objectives and to ensure continuity of contractual obligations.
• Bolster Intelsat's position with the UK MoD by keeping them informed on Intelsat products and services, uncovering new opportunities and requirements, and offering appropriate solutions.
• Support new business proposal efforts, as needed, by developing project plans, risk identification and mitigation plans, vendor cost quotes, and selected proposal content.

Your required experience/skills:

• University Degree in a STEM or business field. Equivalent knowledge gained through experience may be considered.
• At least 10 years of experience in project or program management.
• UK citizenship and the ability to obtain a UK Government security clearance. Active Security Check clearance preferred.
• Extensive experience leading complex programs and projects with cross-functional and matrixed resources.
• Demonstrated expertise planning projects, solving problems, controlling change, managing risks and resources, and anticipating potential impacts.
• Experience in managing the delivery of satellite, telecommunications, or other technology services.
• Experience in satellite communications, spacecraft operations, or launch services.
• Talent to effectively manage execution of deliverables per terms of agreed contracts.
• The ability to travel up to 20% to meet business needs.
• Proficiency in MS office suite.

Your success in this role will look like:

• Effectively communicate information to diverse audiences, including translating subject matter terminology into clear business terms and program relevance.
• Facilitate straightforward decisions from complex situations to keep teams and projects moving forward.
• Creatively solve problems while paying attention to details and results.
• Quickly earn the trust of sponsors and key stakeholders, setting direction and approach, mobilizing, and motivating teams, and executing with limited information and ambiguity
• Analyze requirements and designs to develop successful action plans
• Manage conflict resolution using strong negotiation ability, influence, and professionalism.

It would be nice if you had:

• Certified Program Management expertise – or equivalent experience.
• Experience with agile development frameworks, (SAFe Agile, SCRUM, Kanban, etc.), collaboration tools (Jira, Confluence, Miro) and/or quality frameworks (ITIL, ISO 9000/1).
• Fluency with MS Project, Visio, and/or similar project management software tools.

How we support you: 

• Hybrid work environment offering up to two days per week work from home (for eligible positions)
• Development opportunities supporting professional growth championed by our dedicated Learning & Development team. 20-25% of our positions are hired internally!
• Ways to get involved: satellite launch parties, company connect events, charitable activities, team social events, recognition programs, and employee resource groups.
• Wide range of benefits and perks to help you stay healthy, happy, and productive. These include paid leave programs, medical, tuition reimbursement, and retirement benefits, employee wellness offerings, and more! 

These benefits are designed to support your overall well-being and help you succeed in your role.

Our D&I Commitment

We're committed to fostering a culture and environment of diversity, inclusion and respect – a place where everyone can show up fully as themselves and do their best work every day. We're a technology leader committed to advancing diverse, inclusive teams – where belonging is rooted in our culture. Intelsat has an established Diversity & Inclusion Council and Employee Resource Groups. Intelsat is an equal opportunity employer and does not discriminate based upon race, color, religion, sex, national origin, ethnicity, age, disability, pregnancy, veteran status, sexual orientation, gender identity or any other characteristic protected by applicable law. 

While it is important to note that meeting the minimum qualifications is a fundamental requirement for consideration, if you are enthusiastic about this role and are unsure how well your experience aligns with these requirements, we encourage you to apply. Our recruitment team will assess your application and determine if your skills and qualifications meet the essential criteria for this role or whether there might be another role within our organization that is a better match.

Other Job Info:

• These statements are intended to describe the general nature and level of work being performed by employees assigned to this job.  This is not intended to be an exhaustive list of all responsibilities, duties, and skills required of employees assigned to this job.