Operations Analyst Job Listing at Intertek in Kentwood, MI (Job ID 13085)

Description

Data Analyst – Kentwood

Intertek, a leading provider of quality and safety solutions to many of the world's top-recognized brands and companies, is actively seeking a Data Analyst to join our Transportation Technologies team in Kentwood. This is a fantastic opportunity to grow a versatile career in the ATIC industry.

Intertek's Transportation Technologies team  offers Total Quality Assurance expertise, delivered consistently with precision, pace and passion, enables our customers to power ahead safely. Our automotive, battery and energy storage, and related transportation industry testing and certification expertise is recognized by leading manufacturers worldwide for evaluating how their products and services meet and exceed quality, safety, sustainability and performance standards. Intertek is continually innovating and evolving to reduce risk for consumers, brands and organizations in every sector and industry around the world. We go beyond Testing, Inspection and Certification of products: we are a Total Quality Assurance Provider to industries worldwide. Our Purpose: Bringing quality, safety, and sustainability to life.

What are we looking for?

The Data Analyst is responsible for data management, client reporting, trade processes, and problem resolution. Collects and analyses data to evaluate operational efficiencies and makes recommendations to solve problems. Follows established modelling and evaluation processes to determine the effectiveness of current operational activities and to determine problem areas and develop solutions.

Shift/Schedule: M-F; 8AM-5PM

In addition to competitive compensation packages, when working with Intertek you can expect benefits including medical, dental, vision, life, disability, 401(k) with company match, generous vacation / sick time (PTO), tuition reimbursement and more. 

What you'll do:

• Identify performance trends, business/industry trends, review sales/financial analyses and interpret data
• Synthesize findings from analysis and make verbal/written recommendations to upper management 
• Facilitates ad-hoc reporting as necessary for the management team
• Seek out efficiencies within the business model and develop new best practices, ensuring greater organizational profitability
• Meet with assigned business groups to perform audits for the purpose of analysing management and organization practices
• Make recommendations to the group and assist in the implementation of new business practices
• Install metrics, monitor and report back to the business
• Conducts training via webinars and/or written documentation to educate operations on proper policy/procedure as requested by management
• Communicates and documents changes in organizational procedure to staff as needed
• Implementation of solution and operations design to ensure that the organization's operational and strategic objectives are met on relevant projects
• Formulate and apply methods to develop and interpret information that assists management with formulation or practice/policy and other managerial functions
• Involvement in top-level strategizing, planning, and forecasting 
• Perform other related tasks and responsibilities as assigned by superior

This position outline is a general guideline and does not represent all encompassing details. The position assumes that the incumbent has both the mental and physical requirements to carry out the above defined duties. 

Minimum Requirements & Qualifications:

• Bachelor's Degree from an accredited college or university in Business, Finance, Economics, Data Analysis, or a related field; Master's degree is a plus
• 2+ years of experience in market analysis, business intelligence, or related role
• Strong proficiency in data analysis tools (for example, Excel, Power BI, Tableau) and statistical software
• Demonstrated ability to problem-solve 
• Demonstrate the ability to cooperate with a variety of people and achieve results
• Professional demeanor and ability to excel in a team-oriented environment 
• Strong analytical and detail-oriented aptitude; a high degree of accuracy is required
• Ability to prioritize and manage different projects and priorities simultaneously and meet deadlines
• Results-oriented with willingness to be accountable for high-profile analysis and presentations
• Model Intertek's 10X Energies at all times within the work place, practicing business the right way
• Be aware of, and adhere to, safety practices and policies to ensure your own safety, as well as the safety of others who may be affected by your actions at work
• Ability to work in fast-paced, multi-tasking environment with shifting priorities and demanding deadlines
• Must be detailed-oriented and able to effectively prioritize and organize workload, with efficient time management 
• Ability to communicate and interact effectively in verbal written and presentation formats
• Must possess the fundamental technical and administrative skills required to perform the job duties

• Must be customer focused and quality driven

• Ability to travel as business needs dictate

Preferred Requirements & Qualifications:

• Experience with SQL or Python (data querying and analysis)
• Familiarity with automotive industry-specific data sources and market research methodologies

Intertek: Total Quality. Assured.

Intertek is a world leader in the Quality Assurance market, with a proven, high-quality business model and a global network of customer-focused operations and highly engaged subject matter experts. With passion, pace, and precision we work to exceed our customers' expectations, while engaging with our employees to be 10X in their performance and professional growth.

Intertek is a drug-free workplace. As a condition of employment, certain positions may be required to pass a pre-employment drug test based on the type of work that will be performed.

We Value Diversity

Intertek's network of phenomenal people are our greatest assets, and the diversity they bring fuels our success. Intertek is an Equal Employment Opportunity Employer that values inclusion and diversity. We take affirmative action to ensure all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.

For individuals with disabilities who would like to request accommodation, or who need assistance applying, please email hr.eeo@intertek.com or call 1-877-694-8543 (option #5) to speak with a member of the HR Department.

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*Intertek does not accept unsolicited approaches from agencies and will not pay a fee for any placement resulting from the receipt of an unsolicited resume.