Description
Job Summary:
Under immediate supervision, the contact lens clerk is responsible for providing clerical services in the Contact Lens department.
Essential Responsibilities:
This description is for recruitment posting purposes only. It has not received full HR review and approval.
- Upholds KPs Policies & Procedures, Principles of Responsibilities & applicable state, federal & local laws
- Responsible for the ordering, receiving, & inventorying of contact lenses & contact lens supplies
- Notifies patients via telephone of contact lens orders & pick up status
- Makes contact lens appointments as required
- Performs routine cleaning of contact lenses & trial fitting sets
- Performs routine clerical duties as required including but not limited to organizing & updating contact lens charts & vendor files
- Receiving, sorting & forwarding department mail/correspondence
- Receiving & directing contact lens telephone/voice-mail calls
- Faxing & photocopying of contact lens orders and/or other correspondence as appropriate
- Data entering of patient appointments as required
- Establishes & maintains courteous, cooperative relations when interacting w/ other personnel, Health Plan members & the public
- May perform other duties as required
Basic Qualifications:
Experience
- Three (3) months related work experience in an Ophthamalic practice
- Per the National Agreement, current KP Coalition employees have this experience requirement waived.
Education
- • High School diploma/GED
License, Certification, Registration
- N/A
Additional Requirements:
Bilingual (English/Spanish) Level I required.
Preferred Qualifications:
- N/A
Notes:
- locations may vary. This includes locations not yet opened.
- This is a variable position, start times may vary within the specific shift.
- Must successfully pass or have passed the bilingual test (within the last 12 months), or be active in the QBS program.
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