Description
Together we change lives.
Kelly is a team of experts driven by our belief that the impact of the right person in the right job is limitless. No matter where you are in your career journey you can apply your knowledge and passion to move people, organizations, and communities forward. You'll have opportunities to grow your expertise and capabilities, both professionally and personally. As a team we celebrate inclusion, caring and collaboration. As a company we value your contribution, we work with integrity, and we always put people first – so your impact really will change lives.
The ideal candidate will have a sharp business mind and shown success in leading multiple departments for maximum efficiency. This person will be highly skilled in human resources, finance and be able to develop/maintain an environment of trust, diversity, and inclusion with our client.
Our Operations Manager is accountable for:
- Maintain constant communication with Partners, staff, and vendors to ensure accurate operations of the company
- Develop, implement, and maintain quality assurance protocols
- Increase the efficiency of existing processes and procedures to improve the company's internal capacity
- Ensure that operational activities remain on time and within budget
- Track staffing requirements, hiring new employees as needed
- Be responsible for accounts payable and accounts receivable departments
Essential Skills:
- Lead, motivate, and support a large team within a time-sensitive and fast paced environment, including career development plans for direct reports and problem resolution
- Lead data collection for the updating of metrics to achieve efficiency targets, reduce cost per unit, eliminate errors, and deliver excellent customer service
- Partner with cross-functional teams to improve proprietary tools and systems
- Work closely with legal and safety departments to ensure that activities remain compliant
- Supervise equipment and inventory
- Strong skills in budget development and oversight
- Excellent ability to delegate responsibilities while maintaining interpersonal control of branch operations and customer service
- Proficiency in conflict management and business negotiation processes
- Knowledge of business efficiency software and an aptitude for learning new applications
Seeking 5 years' experience in operations management, business administration, or related field.
Compensation package and benefits applicable to the position – understanding that each person has unique professional and personal needs focused on your total well-being. Our range of Benefits for full-time employees can be explored at:
Kelly Services | People(benefitsatkelly.com)
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