Account Manager & Sales Job Listing at Kelly Services in Toronto, ON (Job ID 10073057)

Description

Kelly Services' has partnered with a client in Toronto, ON to recruit for a Direct Hire Perm Inside Sales Specialist

 

Looking for someone who takes pride in a job well done. The qualified candidate will have experience in customer service, customer acquisition and retention, daily account administration, problem solving and negotiation, data management and reporting. He or she will be client focused, work well and be able to liaise with trade technicians, and be dedicated to assist our management team. This is a full-time, Monday to Friday position.

 

The successful candidate will work independently and be solely responsible for all communication with new and existing customers, vendors and key team members. In this customer facing role, you will be responsible for all incoming calls from customers and dispatch the calls accordingly. Basic sales duties include responding to new customer inquiries, preparing job proposals and cost estimates, and managing customer accounts. Customer retention, problem solving, dispatching, responsiveness and reporting are key to this role. The ideal candidate will be highly motivated, detail-oriented, with exceptional organizational skills and preferably have knowledge of elevator or similar trade industry practices. This candidate must take initiative to be a self-starter, to work independently with little supervision, and to work alongside the administrative and technical service departments in a very fast paced environment.

 

Responsibilities:

• Answer and log incoming calls for service dispatch and service appointment setting.
• Responsible for meeting monthly sales quotas by proactively seeking contracts, preparing job proposals with cost estimates, managing accounts, and developing and maintaining strong relationships with new and existing customers.
• Help creating SOP and on-going processes.
• Contact existing or prospective customers to maintain and increase customer base.
• Review and complete appropriate paperwork after job has been completed.
• Follow up with customers and suppliers regarding service request details & orders.
• Prepare and deliver presentations for prospective and existing customers; regular contact with customers to maintain satisfaction and secure contract renewals.
• Develop, price and propose the specific solution which best addresses each customer's needs; Negotiate prices and job proposals to remain competitive in the market.
• Explain benefits of specific service, repair or modernization solutions, such as improved performance, safety, and appearance.
• Assist technical teams and project managers in ensuring that all projects are being completed on time, to job specifications, and to the satisfaction of customers; monitor flow of entire life cycle of the sales process.

 

Requirements:

• Minimum of five years experience in account management, preferably business to business; elevator industry experience is an asset.
• Excellent verbal and written communication skills in English.
• High school diploma or equivalent, professional sales training or equivalent work experience.
• Excellent computer skills, must be comfortable performing majority of daily tasks via cloud-based software and Microsoft office suites.
• Knowledge and practical experience with CRM and ERP Software. (eg. Salesforce/SAP).

 

What's in for you!

• This is a full-time, in office position, 8am – 4:30pm Monday to Friday.
• Salary: $60,000- $65,000 annually

 

If you're looking for an opportunity where you can be your best self and join a fantastic team, look no further and apply today!

 

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As a worker today, it's up to you to take charge of your career and look for opportunities to learn, grow and achieve your potential. Helping you find what's next is what we're all about. We know what's going on in the evolving world of work—just ask the nearly 500,000 people we employ each year. Connecting with us means getting the support, guidance and opportunities needed to take your career where you may have never imagined.

About Kelly®

At Kelly, we're always thinking about what's next and advising job seekers on new ways of working to reach their full potential. In fact, we're a leading advocate for temporary/non-traditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best and our employment opportunities span a wide variety of workstyles, skill levels and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Get a complete career fit with Kelly®.

You're looking to keep your career moving onward and upward, and we're here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.

About Kelly

Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly is committed to providing a workplace environment that is inclusive and respects the dignity of those in our workforce. Consistent with that commitment, Kelly will ensure that persons who are otherwise able to work are not unfairly excluded from doing so based upon any grounds protected by applicable human rights legislation, and will make all reasonable efforts to accommodate the needs of applicants and employees in all employment processes including but not limited to, hiring, advancement, discharge, compensation, or training.

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