Description
Job Title: Administrative Assistant (Customs / Office Clerk)
Location: Ogdensburg, NY
Employment Type: Full-time | On-site
Pay Range: $23.00 – $30.00 per hour
Schedule: Monday – Friday, 8:30 AM – 5:00 PM
We are a well-established provider of customs brokerage, third-party logistics (3PL), and eCommerce fulfillment solutions for Canadian and U.S. companies. Since 1953, our organization has remained a family-owned business built on integrity, personal service, and strong customer relationships. Our success and continued growth are driven by our dedicated team's ability to deliver accountable, efficient, and effective service.
Position Summary:We are seeking a motivated, detail-oriented Administrative Assistant I to join our Ogdensburg, NY office. This entry-level clerical role supports customs, logistics, and fulfillment operations. The ideal candidate is organized, accurate, and thrives in a fast-paced environment while maintaining strong attention to detail and customer service.
As a Customs/Office Clerk, you'll play an important role in ensuring the smooth flow of cross-border shipments by preparing import documentation, supporting supply chain activities, and assisting with daily office operations.
Key Responsibilities:-
Prepare, review, and submit import and customs documentation accurately and on time
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Communicate with customers and carriers to support cross-border shipments and supply chain needs
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Perform data entry and maintain accurate electronic and paper records
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Assist with eCommerce fulfillment and 3PL operations as required
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Support general office administrative tasks including filing, invoicing, and customer correspondence
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Collaborate with team members to meet daily operational deadlines and service standards
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Data Accuracy & Documentation: Ensure precise and timely preparation of customs paperwork and entry data.
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Customer Communication: Liaise with clients to provide updates, resolve issues, and deliver excellent service.
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Multitasking & Team Support: Balance multiple administrative tasks across customs, logistics, and fulfillment functions.
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Strong communication and interpersonal skills
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Detail-oriented with a high degree of accuracy
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Enjoys a fast-paced, team-oriented work environment
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Willing to support multiple departments as needed
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Eager to learn about customs, import/export, and logistics
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Proficient in Microsoft Office (Excel, Word, Outlook)
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Experience or education in Supply Chain, Logistics, or Business Administration is an asset (not required)
This position is part of the Customs & Logistics Operations team, reporting directly to the Customs Manager. It serves as an essential support role ensuring smooth coordination between clients, carriers, and internal departments for import and logistics activities.
As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.
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