Automotive Parts Logistics Coordinator Job Listing at Kelly Services in Dallas, TX (Job ID US3530505_BH9716323)

Description

 
Automotive Parts Logistics Coordinator
Location: North Dallas
M-F/8am-5pm, in office
Pay: $50-60yr
 
Position Overview:
We are seeking a dynamic and detail-oriented Automotive Parts Logistics Coordinator to join our team. The ideal candidate will be responsible for ensuring timely delivery of automotive parts, maintaining optimal inventory levels, and supporting our mission to provide high-quality recycled parts to our customers.
Key Responsibilities:

• Quality and Cost Review: Review allocated parts for quality and cost efficiency, ensuring they meet customer expectations and cost parameters.
• Logistics Coordination: Coordinate logistics to ensure timely delivery of parts to customers. Monitor the entire fulfillment process and address any issues that may arise.
• Order Monitoring: Oversee the progress of orders from the recycling yard, ensuring parts are harvested, inspected for quality, and prepared for shipment.
• Customer Communication: Provide shipment details and tracking information to the call center agent for customer updates. Address any customer issues or returns in coordination with the buyer and call center agent.
• Process Improvement: Provide feedback to the buyer and call center agent to improve the accuracy of reference guides and the overall order fulfillment process.
• KPI Tracking: Monitor key performance indicators such as customer satisfaction, order fill rate, order cycle time, order parts and logistics cost, order return ratio, and warranty claim rate.

Key Performance Indicators (KPIs) Responsibility:

• Customer satisfaction
• Order fill rate
• Order cycle time
• Order logistics cost
• Order return ratio
• Warranty claim rate

Qualifications:

• Bachelor's degree in Supply Chain Management, Business Administration, or a related field preferred but will also consider candidates based on relevant experience.
• Proven experience in supply chain management, procurement, or a similar role with automotive recycling yard experience being a plus.
• Strong analytical and problem-solving skills.
• Excellent communication and negotiation abilities.
• Proficiency in using automotive recycling industry yard management software and tools such as Pinnacle Professional and EZSuite a plus.
• Ability to work in a fast-paced, dynamic environment.

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

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About Kelly

Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly's Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

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