Banking Operations Administrator Job Listing at Kelly Services in Edmonton, AB (Job ID CA3614319_BH9998069)

Description

Job Title: CAN – Banking Operations Administrator

Job Summary:
Join one of Canada's top financial institutions in a dynamic, long-term role with opportunity for growth and advancement. As an Banking Operations Administrator, you will support critical day-to-day banking operations, ensuring accuracy, compliance, and excellence in service delivery.
This position is ideal for someone with administrative or banking experience who has a keen eye for detail, strong communication skills, and a passion for process excellence.

Day-to-Day Responsibilities:

• Review and verify the accuracy and completeness of operational documentation
• Execute specialized processing tasks in line with internal procedures and SLAs
• Perform data entry and reconciliation using Excel and other MS Office tools
• Collaborate across departments to resolve processing or documentation issues
• Participate in process improvement initiatives and knowledge-sharing activities
• Support internal and external partner inquiries, providing timely and professional responses
• Maintain confidentiality and adhere to regulatory and operational standards

Key Accountabilities:

• Execute accurate and timely operational tasks with minimal errors
• Support the release and processing of applications in a secure and compliant manner
• Escalate complex issues to appropriate partners or management as needed
• Ensure inputs on internal systems are completed thoroughly and correctly
• Deliver high-quality service aligned with established SLAs and KPIs
• Contribute to the development of operational policies, procedures, and improvements

Must-Have Skills & Experience:

• 1+ years in an administrative or operations role (banking/financial preferred)
• Proficiency in MS Office Suite, especially Excel
• Excellent communication skills (verbal & written)
• Strong attention to detail and organizational skills
• Ability to manage deadlines and prioritize tasks in a fast-paced environment

Nice-to-Have:

• Mortgage or banking operations experience
• Familiarity with credit agreements or application processing systems (e.g., RESL)
• Knowledge of compliance standards in the banking industry

What We're Looking For:

• A motivated team player with strong problem-solving abilities
• Someone who thrives on structure, accuracy, and clear processes
• Eager to grow within a collaborative and high-performing operations team

Please Note – Disqualifiers:

• Active mortgage or real estate license holders are not eligible for this role

Why This Role?

• Long-term opportunity with potential for permanent hire
• Be part of a supportive, collaborative, and high-impact team
• Gain valuable experience in banking operations and financial services

Ready to Apply?
If you're detail-driven, customer-focused, and ready to contribute to a high-performing team, we'd love to hear from you.

 

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

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About Kelly

Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly is committed to providing a workplace environment that is inclusive and respects the dignity of those in our workforce. Consistent with that commitment, Kelly will ensure that persons who are otherwise able to work are not unfairly excluded from doing so based upon any grounds protected by applicable human rights legislation, and will make all reasonable efforts to accommodate the needs of applicants and employees in all employment processes including but not limited to, hiring, advancement, discharge, compensation, or training.

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