Benefits CSR-(Remote) Pittsburgh, PA Job Listing at Kelly Services in Pittsburgh, PA (Job ID US3577686_BH9878702)

Description

Join the Kelly® Professional & Industrial Team as a Virtual/Remote Benefits Customer Service Representative!
 

Are you passionate about helping others and ready to make a difference from the comfort of your home. Kelly® is hiring Benefits Customer Service Representatives to support a premier client located near Pittsburgh, PA. We're with you every step of the way to help your career thrive.

Position: Virtual/Remote Benefits Customer Service Representative
Location: Must reside within 1 hour of Pittsburgh, PA
Pay Rate:

• $16.50/hour (English only)/$17.25/hour (Fluent in Spanish) 

Schedule:

• Weekdays only — no weekends!
• Must be available to work any 8 hr. shift between 8:00 AM and 7:00 PM- shifts drawn at random when assigned*
• Note:No time-off allowed between August and December

Why You Should Join Us:

• Work remotely or in-office — you choose!
• Gain valuable experience with a respected organization
• Receive ongoing support from Kelly® throughout your assignment
• Access exclusive Kelly Perks, including training, discounts, and more

What You'll Do:

As a Benefits Customer Service Representative, you'll provide essential support to benefit plan participants, helping them navigate their health, retirement, and insurance options with confidence and care.

Daily Responsibilities:

• Deliver compassionate service via phone, email, and chat
• Adapt your communication style to meet the needs of each caller
• Handle sensitive information in compliance with HIPAA and data privacy regulations
• Accurately document all interactions and case details
• Resolve issues professionally, even under pressure

What You'll Need to Succeed:

• High school diploma or GED required
• Reliable high-speed internet and a dedicated, quiet workspace
• Flexible availability — no time-off allowed between August and December
• Previous customer service experience preferred
• Excellent attention to detail and strong multitasking abilities
• Proficiency with Microsoft Office; able to manage multiple systems/windows
• Typing speed of at least 30 WPM
• Comfortable working remotely and residing within a 2-hour radius of Pittsburgh

Ready to Take the Next Step?

Don't miss this opportunity to grow your skills and support others in a meaningful way. Apply today and discover what's next in your career with Kelly®!


 

#GRACE
#IN

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Get a complete career fit with Kelly®.

You're looking to keep your career moving onward and upward, and we're here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.

About Kelly

Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

 Apply on company website