Description
Call Center Customer Service Representative (Hybrid - Nashville, TN)
Location: Nashville, TN (Local candidates only – must be able to work from home and in-office)
Overview:
Kelly® is hiring a Call Center Customer Service Representative for a premier filtration solutions manufacturer in Nashville, TN. This hybrid position is ideal for candidates who enjoy a fast-paced customer service environment and are looking to grow within a reputable organization.
Why Apply?
• Work with a recognized leader in the filtration industry known for innovation and service excellence
• Enjoy a hybrid schedule, splitting time between home and office
• Join a collaborative and supportive team environment
• Gain valuable experience managing end-to-end customer orders and problem-solving across departments
Key Responsibilities:
• Serve as the primary point of contact for assigned customer accounts
• Manage the full order lifecycle to ensure timely and accurate order processing and delivery
• Communicate proactively with customers and internal teams to provide updates, documentation, and support
• Resolve complex customer inquiries through thorough research and system documentation
• Maintain detailed records of customer interactions in company databases
Qualifications:
• High School Diploma required; an Associate or Bachelor's degree is preferred
• Minimum of 2 years of customer service experience, ideally in order management or supply chain
• Strong written and verbal communication skills
• Proficiency in Microsoft Office Suite, especially Excel
• Ability to manage tasks independently, prioritize workloads, and adjust to changing demands
• Willingness and availability to work both remotely and onsite as needed
Next Steps:
If your experience aligns, we will reach out with the next steps. Even if this role isn't the perfect fit, your profile will remain in our network for future opportunities.
Take the next step in your career journey. Apply today to become a Call Center Customer Service Representative with Kelly®.
As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.
Trust the office staffing pioneer.
Finding the right job isn't always easy. Kelly® Professional & Industrial takes the guesswork out of your job search by connecting you with great opportunities that work for you. That means your schedule, your interests, and your career plan. In fact, our company created the staffing industry with the goal of connecting people with great office jobs—so you could say we're pretty good at it!About Kelly
Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Apply on company website
Find Connections via Linkedin
