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Company: Kelly Services
Location: Columbus, OH
Career Level: Associate
Industries: Recruitment Agency, Staffing, Job Board

Description

Client Services Representative
Job Summary
Join our team as a Client Services Representative, where you'll be the first point of contact for our clients, delivering exceptional customer service through both verbal and written communication. You'll manage phone lines, greet clients, and provide critical administrative support. If you're passionate about customer service and have a knack for multitasking, we want to hear from you!

  • This is a full time, temp to hire opportunity – day shift Monday-Friday
  • This is an in-office position
  • Starting pay is $21/hr

What will you be doing?
•    Greet clients warmly and manage the visitors log.
•    Arrange travel for clients and ensure all details are taken care of.
•    Assist clients with app login issues and provide troubleshooting support.
•    Create and maintain various reports, ensuring accuracy and timeliness.
•    Handle and organize client training documents.
•    Provide support with other administrative tasks as needed.

What is required? 
•    Associate degree preferred.
•    1-2 years of experience in customer service or a related field.
•    Excellent customer service skills with a friendly and professional demeanor.
•    Ability to multitask and manage time effectively.
•    Proficiency with office equipment and MS Office Suite.
•    Strong verbal and written communication skills.
 

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Trust the office staffing pioneer.

Finding the right job isn't always easy. Kelly® Professional & Industrial takes the guesswork out of your job search by connecting you with great opportunities that work for you. That means your schedule, your interests, and your career plan. In fact, our company created the staffing industry with the goal of connecting people with great office jobs—so you could say we're pretty good at it!

About Kelly

Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly's Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.


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