Description
For those who want to keep growing, learning, and evolving. We at Kelly® hear you, and we're here for you! We're seeking a Customer Service Representative to work at a premier client, Stanley Black and Decker, in Valley City, Ohio. Sound good? Take a closer look below. You owe it to yourself to consider this great new opportunity.
Salary/Pay Rate/Compensation:
Pay rate: $20 -$22.75 per hour
Why you should apply to be a Customer Service Representative:
• Join a leading company in the outdoor goods industry, known for its commitment to quality and innovation.
• Enjoy flexible working arrangements after training, with the potential for remote or hybrid work.
• Gain valuable experience in e-commerce support and customer service within a dynamic and fast-paced environment.
• Receive comprehensive training on the new e-commerce portal and Salesforce, enhancing your professional skills.
What's a typical day as a Customer Service Representative? You'll be:
• Assisting dealers with inquiries related to the new e-commerce portal, including login issues and troubleshooting.
• Verifying back-end data in the Salesforce system to ensure accurate information is provided to dealers.
• Collaborating with the IT department to address any necessary changes or updates to the e-commerce platform.
This job might be an outstanding fit if you:
• Have experience using Salesforce and are comfortable navigating various software applications.
• Possess strong communication skills and thrive in a fast-paced work environment.
• Are available to work onsite in Valley City, Ohio for training then transition to working remotely and can commit to a temporary position for approximately 2-4 months.
What happens next
Once you apply, you'll proceed to the next steps if your skills and experience look like a good fit. But don't worry—even if this position doesn't work out, you're still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more.
Helping you discover what's next in your career is what we're all about, so let's get to work. Apply to be a Contact Center Customer Service Representative today!
#GRACE
As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.
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Finding the right job isn't always easy. Kelly® Professional & Industrial takes the guesswork out of your job search by connecting you with great opportunities that work for you. That means your schedule, your interests, and your career plan. In fact, our company created the staffing industry with the goal of connecting people with great office jobs—so you could say we're pretty good at it!About Kelly
Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly's Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
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