Expired returns manager Job Listing at Kelly Services in Bridgewater, NJ (Job ID 9586705)

Description

Job Title: Cash Application and Expired Returns Manager / Accounts Receivable Manager
Location: Bridgewater, NJ (Hybrid: 3 days onsite, 2 remote)
Salary: $47 – 57/hr. depending on experience
Job Type: Contract (6+ months), potentially contract to hire 
About Us: We are looking for someone that possibly has Expired Pharma Returns experience. 
This includes the validation of customer debit memos towards credit memo creation, working with a Returns/destruction business partner, very good analytic skills, and managerial experience (team of 5+ people).
Experience with Inmar, McKesson, Cencora, Cardinal.  Understands NDC's, contracts, pricing schemas, etc.  Can manage a high volume of work and motivate/coach a team towards excellence.


Major Areas of Responsibility:
Expired Returns Management:

• Lead the Returns function, focusing on timely processing of expired pharmaceutical product return credits.
• Maintain compliance with SOPs and SOX controls while managing the relationship with Inmar.
• Drives the creation of credit memos
• Approves invoice payment, monitors PO, participates in Agreement and pricing renewal.
• Monitors return deductions
• Monitor return deductions, collaborate with AR Manager, and drive the creation of credit memos within policy guidelines.
• Prepare year-to-date reports and create quarterly contract pricing lists
• Manages high-profile customer inquiry escalations and errors.
• Manages cross-checking procedure. Answers all Audit requests, participates in Audit meetings

Cash Application Management:

• Oversee the Cash Application function, ensuring accurate and timely cash posting and resolution of unidentified receipts.
• Train, evaluate, and coach team members while allocating and prioritizing workloads.
• Collaborate with banks and ICT regarding lockbox files, addressing issues related to late/incorrect postings.
• Monitor and enhance the OCR function with Kofax, ensuring proper consumption of 820 remittances.
• Prepare and maintain cash logs, reconcile AR cash activity, and formulate monthly cash accruals.
• Work with AR Managers and Treasury on cash forecasting and monitor AR bank accounts and payment process
• Ensures NSF checks and credit card chargebacks are manually added to the AR subledger.ors.
• Reconcile cash clearing accounts, prepare journal entries, and ensure compliance with SOX controls.
• Conduct regular meetings to promote continual process improvement and support Cash In Advance functions.

Education / Skills / Abilities:

• Minimum of 5 years of related experience, including at least 3 years in people management.
• Experience with major retailers, chains, or wholesale distributors required
• Pharmaceutical experience is a plus.
• Bachelor's degree in Business, Finance, or Accounting preferred.
• Strong Excel skills, including pivot tables and V-lookups.
• Familiarity with ERP systems, especially SAP required, SAP - S/4HANA, is highly desired as we prepare for a migration in February.
• This role requires strong leadership and people management skills to guide a hardworking team through analytical challenges in accounts receivable and finance.
• The position requires a strategic leader to oversee both cash applications and returns management, addressing the need for collaboration and mentorship within the team
• Knowledge of SOX guidelines and procedures.
• Detail-oriented with a strong understanding of the overall business context.

Application Process: If you are a motivated and experienced professional looking to make a significant impact in a dynamic environment, please submit your resume and a cover letter detailing your relevant experience.
 

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

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