Field Representative II, MS Onsite Technical Job Listing at Kelly Services in Portland, OR (Job ID US3544269_BH9760123)

Description

Finding a On site job that fits your lifestyle isn't always easy. That's where Kelly comes in. We're seeking a Field Representative II, MS Onsite Technical Support. Managed Services Onsite to work at a premier client in Portland OR 97204.

Pay rate and Shift
l Job Duration: 12+ Month
l Shift:  Mon to Fri 2nd Shift 04:00 PM to 01:00 PM

Job Summary:

• May do one or more of the following for high-end equipment (segment 5+); press operation, copier operation, bindery, fulfillment, QC, final check, pickup/delivery, facility maintenance, mailroom duties.
• This is an allocated position and exists only when business needs warrant it and must be approved by the Regional Director.MS Operations.
• This position reports directly to the Site Manager, Site Supervisor or Assistant Site Manager, depending on site personnel configuration.

Key Responsibilities:

• Follows Ricoh Service Excellence performance requirements. 
• Responsible for any or all of the following functions including copy and mail center services, conference rooms and AV management, convenience copier fleet management, and various support services. 
• Achieves customer satisfaction by consistently preparing, inspecting, compiling, and assembling projects accurately in a timely manner. - Meets deadlines by working at a quick & steady pace while still maintaining quality/error free work. 
• Achieves Time Productive statistics by meeting standards established by the facility. 
• Maintains all required reporting tools. 
• Demonstrates the ability to calibrate equipment by producing likeness in color and quality as required matching originals.  
• Demonstrates the ability to transfer files electronically by sending files from the network to color equipment.
• Produces “error-free/perfect work” by demonstrating the operational knowledge of the use of the duplication equipment used in the location. 
• Maximizes print performance as workflow permits, by simultaneously performing a minimum of two functions on print equipment.  Troubleshoots all hardware and software issues with equipment. 
• Maintains optimal machine performance by correcting simple machine problems (clearing jams, refilling toner, replacing machine oil, etc.) and having a working knowledge of machine codes to report, in the event of equipment failure. 
• Presents professional appearance to clients by dressing in a professional attire according to company standards. 
• Presents a clean and organized working area. 
• Maintains and orders inventories of equipment parts in accordance with company guidelines and processes. 
• Meets company attendance standards by reporting to work punctually and working all scheduled hours and any required overtime.  Organizes a “job” by validating job name and number, reading instructions on the Job Request Form and organizing supplies. 
• Performs a full range of servicing and repair service procedures including diagnostics, 

Qualifications and Experience:

• Requires high school diploma or equivalent. 
• Requires minimum of 3 years of related experience; 5 years is preferred. 
• Good organizational skills and ability to prioritize
• Ability to use, calibrate and troubleshoot office and complex technical equipment,
• Typically, an office environment with adequate lighting and ventilation, and a normal range of temperature and noise level
• Work assignments are diversified.
• Interpret, comprehend and apply complex material, data and instruction prepare, provide and convey diversified information. 
• Minimal physical effort required. Work is mostly sedentary but does require walking, standing, bending, reaching, lifting or carrying objects that typically with less than 10 lbs. (e.g., papers, books, files and small parts, etc.).
• Occasionally lifting up to 70 lbs. (cases of paper, etc.)
• Moderate dexterity regular application of basic skills (calculator, keyboard, hand tools, eye/hand coordination.
  
  What happens next:
  Once you apply, you'll proceed to next steps if your skills and experience look like a good fit. But don't worry-even if this position doesn't work
  out, you're still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more.
  Helping you discover what's next in your career is what we're all about, so let's get to work.
  Apply to be an Field Representative II, MS Onsite Technical Support. Managed Services Onsite today!
  #P3
  #CB
• Excellent customer service skills

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Get a complete career fit with Kelly®.

You're looking to keep your career moving onward and upward, and we're here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.

About Kelly

Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly's Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

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