Global Quality Systems Technical Training Lead Job Listing at Kelly Services in Montgomery, NJ (Job ID 9392496)

Description

Kelly Outsourcing & Consulting Group (KellyOCG), a managed solution provider and business unit of Kelly Services, Inc., is currently seeking a Technical Training Lead for a long-term engagement at one of our Global clients in Skillman, NJ (position is remote).

Shift: Remote

*This position is BYOD (bring your own device). Here are the specifications for the computer: 
Intel i5 or above processor
8GB RAM or higher
WINDOWS 11
Microsoft Windows 365

Benefits and Compensation:
Fully benefitted position. As a KellyOCG employee, you will be eligible for Medical, Dental, 401K and a variety of other benefits to choose from. You'll also be eligible for paid time off, including holiday, vacation, and sick/personal time.

Job Opportunity: Global Quality Systems Technical Training Lead

Are you passionate about ensuring global training programs run smoothly and effectively? Do you thrive in a dynamic environment where you can contribute to impactful initiatives? We are seeking a skilled Technical Training Lead to join our Global Quality Systems team.

Responsibilities:

• Manage and administer the Global Training Program and System, providing customer and process support.
• Oversee project management and execution of the GxP Learning Management System (LMS) across all global sites and functions.
• Troubleshoot requests from management at multiple sites and contribute to team and individual initiatives.
• Maintain the Global Consumer Training Program, including serving as technical support for the LMS training community.
• Collaborate with the LMS Training Lead to implement system improvements and support global system deployments.
• Act as a Super User within the LMS, assisting with training and development of new associates.
• Assist with the evolution of the End-to-End Community of Practice (CoP) model.
• Provide management with ongoing tracking reports on Global Training Metrics and support LMS reports for internal and external audits.
• Contribute to the Regional Training Community of Practice (COP), ensuring alignment and timely reporting to Consumer Sr. Leadership.
• Schedule, create content, and facilitate monthly regional Training LMS meetings if applicable.
• Manage the creation and maintenance of Computer-Based Trainings (CBTs) and Instructor Led Trainings (ILTs) in the LMS.
• Provide site support and coordination for external trainings.
• Peer review training materials, including Instructional Design for CBTs and ILTs.

Requirements:

• Associate's Degree preferred or equivalent experience.
• Minimum of three years' experience in administration of a Learning Management System required.
• Ability to engage and align with diverse and dispersed organizations and functions.
• Excellent English language skills and proficiencies in Microsoft Office applications.
• Significant experience working with LMS administration is required.

If you're ready to take on this exciting opportunity and make a difference in global training initiatives, apply now to join our team!

#P1

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

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About Kelly

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