Hybrid Bilingual English/Spanish Tax Software Supp Job Listing at Kelly Services in Kennesaw, GA (Job ID US3595545_BH9944270)

Description

Hybrid Bilingual English/Spanish Tax Software Support Representative  

Looking for a great job close to home? You don't need to look far! Kelly® is hiring Hybrid Bilingual English/Spanish Tax Software Support Representatives for a global software company. This position lets you use your bilingual skills while working 3 days from home and 2 days working from the Kennesaw. GA office

Why Apply?

• Seasonal, 5-month contract (with potential for temp-to-hire)
• Hybrid —work from home 3 days and 2 at the Kennesaw, GA office from 9am to 6pm 
• Competitive pay: $22.00 per hour
• Start date: November 17th, 2025

Job Responsibilities:

• Provide technical support for tax/accounting software.
• Assist customers via phone or email, troubleshooting and resolving issues.
• Log results in the ticketing system and escalate when needed.
• Work with team members to deliver excellent customer service.

Qualifications:

• Must  have HS or GED completed 
• 6+ months experience in Help Desk, Call Center, or Customer Support.
• Comfortable with phone-based customer interactions.
• Computer literate (PC, Microsoft Office).
• Bilingual: Fluent in English and Spanish.
• Familiarity with CCH Pro System fx and CCH Axcess Tax is a plus.
• Background checks required, including employment, Professional reference and academic verification.

Schedule & Training:

• Paid training from 9:00 AM to 6:00 PM ET for 3-4 weeks.
• After training, shifts may fall between 10:00 AM and 7:00 PM ET, with occasional weekends.
• Flexibility for evening and weekend shifts during peak seasons.

Equipment Requirements:

• Windows 11 Version 24H2
• High-speed internet (50-100 Mbps download, 10-20 Mbps upload)
• Cell phone (Needed for dual authentication when logging in)
• Headset (Wired preferred; wireless is fine but must stay charged)
• Must be a wired connection, Ethernet cables (Cat 6a, Cat 7, or Cat 8)
• Processor: 1 GHz or faster, 2+ cores, and on Microsoft's approved CPU list
• RAM: 4 GB minimum
• Storage: 64 GB or more

• Compatibility: Chromebooks and MacBooks are not compatible with the required software.

Apply today and take the next step in your career while working from the comfort of home!

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Get a complete career fit with Kelly®.

You're looking to keep your career moving onward and upward, and we're here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.

About Kelly

Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

 Apply on company website