Inside Sales Assistant Job Listing at Kelly Services in Windsor, CT (Job ID 9590829)

Description

Inside Sales Assistant – Windsor,CT

We are looking for an experienced and motivated Inside Sales Assistant to join our growing team!

Job Description
As an Inside Sales Assistant, you will be responsible for providing excellent customer service and sales support to our customers. You will be responsible for processing orders, responding to inquiries, and providing technical support.
Pay: $20-$23/hr
Hours: 8:00am-5:00pm

Responsibilities:

• Receive and process requests for quotes, orders, and other sales-related inquiries via phone, fax, or email.
• Understand pricing strategies, specifications, and certifications and their association with quotes and orders.
• Respond to quotes within 24 hours (with exception of non-standards) and enter into the system.
• Proactively market and sell value-added capabilities and complementary products.
• Follow up on quotes and gather competitive information.
• Accurately enter orders per QCI and SOP requirements.
• Maintain open orders from entry through shipment, coordinating with shipping departments and freight forwarders when needed.
• Resolve customer problems in a timely and cost-effective manner (returns, non-conformances).
• Work with accounting on new account establishment and collections, assisting field reps and creating proper documentation for returns.
• Collaborate with field reps on quote follow-up and customer strategies, and with the marketing group to share pertinent information and provide account information for market code tracking.
• Coordinate logistics for domestic and export shipments with all shipping departments.
• Provide input on stock for contracts and LTAs, working with the finish goods department to maintain proper stock levels.
• Understand US trade regulations.
• Maintain a professional and positive demeanor while interacting with coworkers and customers.

Qualifications:

• Required:
  • 3-5 years of experience in inside sales or a related field
  • College Degree or equivalent years of experience
  • Strong computer literacy with Windows-based software
  • Excellent communication, organizational, and problem-solving skills
  • Ability to multitask in a fast-paced environment

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

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About Kelly

Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly's Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

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