Operations Manager Job Listing at Kelly Services in Bristol, TN (Job ID US3620634_BH10019734)

Description

Position Summary Local cleaning service in Bristol, TN is searching for a proactive, detail-driven Operations Manager to oversee daily operations and lead our cleaning teams. We need a strict, organized leader ready to enforce high standards, drive team accountability, and deliver exceptional quality for our clients. Key Responsibilities

• Staff Leadership: Supervise, train, and support cleaning employees to maintain consistent, high-quality service.
• Scheduling: Manage staff schedules to ensure all job sites are adequately covered.
• Quality Assurance: Perform routine site inspections and unannounced visits to uphold company standards.
• Policy Enforcement: Ensure adherence to company policies and safety protocols across all teams.
• Customer Relations: Serve as the main contact for clients—address concerns, resolve issues, and nurture relationships.
• Hiring & HR: Assist with recruiting, onboarding, and, if needed, disciplinary action.
• Inventory & Supplies: Track all supplies, equipment, and inventory for each location.
• Sales & Quotes: Conduct walk-throughs with new clients and provide accurate cleaning quotes.
• Documentation: Maintain required records, reports, and operational documentation.
• Collaboration: Work closely with management to identify efficiency improvements and boost client satisfaction.

Qualifications

• Experience in operations management, cleaning supervision, or a related field.
• Strong leadership and clear communication skills.
• Excellent organization and time management.
• Dependable, proactive approach with proven accountability.
• Ability to multitask and prioritize in a fast-paced setting.
• Preferred: Knowledge of cleaning practices, equipment, and chemicals.
• Required: Valid driver's license and reliable transportation.

Schedule & Compensation

• Hours: Full-time, flexible scheduling based on workload—may include evenings or weekends.
• Compensation: $35,000-$50,000/year + commission & sales performance bonuses available.

Benefits

• Paid time off
• Referral program
• Commission-based sales bonuses

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Put your skills to work.

There are a lot of different light industrial jobs out there. Kelly® Professional & Industrial recruiters are focused on only offering opportunities with companies that provide competitive pay, safe work environments, and cultures that recognize your value. Whether you're looking for flexible shifts, performance bonuses, or a progressive work culture—we're dedicated to finding the very best opportunities for you.

About Kelly

Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

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