Overnight Mailroom Supervisor Job Listing at Kelly Services in Coppell, TX (Job ID US3579633_BH9885063)

Description

Production Mailroom Supervisor (Night Shift) - Onsite
Are you passionate about developing your career while helping others grow? If so, we are seeking a Supervisor of Production Operations to join our dynamic team onsite in Coppell, Texas. In this role, you will be responsible for all facets of production, including machine insertion, manual insertion, and offline metering machines. You will develop and implement strategies to improve Productivity, Efficiency, and Quality (PEQ) along with the overall talent development of all associates. As a Supervisor, you will ensure appropriate staff levels are maintained, and all associates are properly trained to perform their functions, ensuring all Service Level Agreements (SLAs) are met in a timely manner.
Key Points:

• Onsite role in Coppell, TX
• Evening Shift:
• Off-Peak: Monday – Friday, 4:00 PM - 12:30 AM CT
• Peak: Monday - Friday, 6:00 PM – 6:00 AM CT

Responsibilities:

• Manage the Client Mail Room (Insertion/Manual) teams, ensuring all work produced meets client expectations and SLAs.
• Maximize productivity, efficiency, and quality by collaborating with internal clients and external vendors.
• Address equipment problems and coordinate repairs with relevant vendors in a timely manner.
• Coordinate with departments to ensure materials are printed and shipped according to client deadlines.
• Work with management on staffing levels and communicate requirements to temp agencies.
• Ensure timely completion of testing and thorough evaluation of new products, hardware, and software.
• Design and implement daily production reports monitoring productivity, quality, unit costs, and backlogs.
• Crosstrain staff and document procedures to support night shift functions.
• Identify and develop key staff members through training and work assignments.
• Provide technical assistance and prepare performance reviews and development plans for staff.
• Monitor and address inventory concerns with Account Management and Procurement.
• Recommend and implement cost containment initiatives to reduce expenses where appropriate.

Qualifications:

• 4-5 years of leadership or supervisory experience
• 4-5 years in a manufacturing environment, preferably in a Print, Mail, or Insert setting
• Excellent verbal and written communication skills
• Proficiency in Microsoft Office, particularly Excel
• Associate's degree or higher is preferred
• Availability to work the specified night shift hours, including some weekends

Compensation:

• $63,000 - $65,000 annually
• Annual bonus eligibility

We welcome applicants with experience in Manufacturing Operations looking to join a leader in the Financial Services industry.

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

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About Kelly

Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

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