Production Supervisor Job Listing at Kelly Services in Coppell, TX (Job ID US3607185_BH9955586)

Description

Job Title: Supervisor, Production Operations
Location: On-site | Coppell, TX
Job Type: Full-time | Evening Shift
Compensation: $63,000–$65,000/year + Annual Bonus
Schedule:

• Off-Peak: Monday–Friday, 4:00 PM – 12:30 AM CT

• Peak: Monday–Friday, 6:00 PM – 6:00 AM CT (some weekends required)

Job Overview

A growing leader in the Financial Technology and Services industry is seeking a Supervisor of Production Operations to join our team in Coppell, TX. This is an on-site evening shift role responsible for overseeing the production floor, including machine insertion, manual insertion, and offline metering operations.

The ideal candidate is a hands-on, results-driven leader who can rally teams, maintain high productivity standards, and foster a culture of clear communication, accountability, and collaboration. If you're experienced in manufacturing operations and passionate about team development and operational excellence, we want to hear from you.

Key Responsibilities

• Lead and supervise the evening shift Production Operations team (insertion and manual operations).

• Ensure production output meets/exceeds service level agreements (SLAs) and client expectations.

• Oversee daily operations, including staffing, training, machine performance, and workflow coordination.

• Drive improvements in productivity, efficiency, and quality (PEQ) through data-driven decision-making and collaboration.

• Act as a liaison with internal teams such as Quality Control, Print, Logistics, and Technical Support.

• Partner with vendors and support teams to resolve equipment issues and minimize downtime.

• Develop daily production reports that monitor team metrics and recommend actions based on findings.

• Maintain adequate staffing levels, coordinate schedules, and support recruiting needs with temporary staffing agencies.

• Cross-train staff to ensure coverage across all functions; identify and mentor high-potential team members.

• Lead performance reviews, coaching sessions, and development plans for team members.

• Promote a culture of open communication and collaboration between team members and leadership.

• Support testing and implementation of new hardware/software in accordance with department standards.

• Monitor and manage inventory issues in coordination with procurement and account management teams.

• Drive cost containment efforts while maintaining service quality.

Qualifications

• 4–5 years of leadership/supervisory experience in a manufacturing or production environment

• Experience in Print, Mail, or Insert operations strongly preferred

• Strong organizational and communication skills (both verbal and written)

• Proficient in Microsoft Excel (pivot tables, VLOOKUPs, labor forecasting, etc.)

• Associate degree or higher preferred

• Demonstrated ability to lead during high-volume periods and motivate teams to meet tight deadlines

• Experience fostering a cooperative and inclusive work culture

• Willingness to work required shift schedule, including during peak periods and occasional weekends

What We Offer

• Competitive base salary: $63,000 – $65,000/year

• Annual bonus eligibility

• Comprehensive health, dental, vision, and retirement benefits

• Paid time off and holidays

• Career growth opportunities in a collaborative and supportive work environment

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

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About Kelly

Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

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