Quality Returns Specialist Job Listing at Kelly Services in Cleveland, OH (Job ID US3583845_BH9899844)

Description

Kelly Science has an Immediate Opening for a Quality Returns Specialist – 1st Shift for our growing client near Cleveland, OH

Streetsboro, OH | $23/hr | Monday–Friday, 7:00 AM – 3:30 PM
Estimated Duration: 8 weeks (with potential for extension)

Join Our Quality Team and Make an Impact

We're looking for a detail-driven, organized, and proactive Quality Returns Specialist to support our QA operations in Streetsboro, OH. This is a critical role ensuring returned products meet our high standards while maintaining compliance and documentation for audits. If you're hands-on, quality-focused, and thrive in fast-paced environments—this is your chance to step into a highly visible QA role within a dynamic team.

Your Recipe for Success (Key Responsibilities):

• Inspect and determine the acceptability of all returned materials

• Manage inventory transactions and release quarantined materials as needed

• Maintain returns and quality records for audits

• Collaborate with Sales and Distribution teams on RA numbers and return-related shipments

• Serve as the designated QA Inspector for the facility

• Conduct facility walk-through inspections and coordinate corrective actions

• Inspect and sign off on shipping, sanitation, and receiving records

• Pull, download, and analyze temperature data from monitoring systems

• Maintain logs for product destruction, returns, and pest control

• Enforce Good Manufacturing Practices (GMPs) and act as a site Quality Representative

• Assist with outlet store shipments and special projects

• Additional responsibilities as assigned

What You Bring to the Table (Qualifications):

• 5+ years of experience in quality assurance or manufacturing required

• Strong organizational skills and ability to work independently

• Comfortable multitasking and maintaining structure in a fast-paced setting

• Computer proficiency, especially in Microsoft Office

• Strong communication skills—both written and verbal

• Ability to ascend in a forklift cage (to retrieve data collectors)

• Must be able to read and write in English

• Associate degree preferred but not required

• Must meet GMP compliance and documentation standards (training provided)

Physical Requirements:

• Ability to lift up to 50 lbs

• Comfortable working in an environment with potential exposure to allergens (nuts, dairy, gluten, etc.)

• Must be able to bend, twist, and stand for up to 8 hours

What We're Looking For:

A go-getter who's reliable, self-motivated, and ready to hit the ground running. If you bring QA or manufacturing experience, that's a big plus—but what really matters is your drive to uphold the highest standards of quality and safety.

Interested in joining a company that values precision, responsibility, and teamwork? Apply today and help us ensure quality from the ground up.

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Why Kelly® Science & Clinical?

Kelly Science & Clinical is your connection to premier scientific and clinical companies looking to hire industry experts just like you. Our team creates expert talent solutions to solve the world's most critical challenges. Every day, we match science professionals with dream jobs that fit their skills, interests, and career goals—it's the way we think job searching should be. Nearly 100 percent of our science recruiters have a professional background and education in science, so we know a thing or two about the science market and how to get your expertise noticed.

About Kelly

Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

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